Horrible customer service if there is a problem with your account.I have spent two weeks and hours upon hours on hold with the A.R. department and customer service trying to get a problem resolved that would be as simple as making a courtesy call.I have spent over a million dollars with this company.They could care less.and are glad to tell you so.Most of the problem seems to be with the California division.Nobody wants to take responsibility .you get passed back and forth until your dizzy.I have asked a least a dozen times for an E-mail as to whats going on and in two weeks not a one.One star is a compliment