This company are an absolute joke. Not only was collection cancelled by them twice, a third time they tried to cancel it but then told me they managed to get someone to collect 11th Jan 2024. Today my car wasnt collected. 8am til 5pm... 5pm car still there. No phone call, email nothing to say why. The driver collecting the vehicle has just called back at 8.30pm to say all the excuses of traffic/delays (the company clearly dont know how to pick up a phone and courtesy call) and that he will give me another call in about an hour to an hour and half to let me know an ETA to collect tonight. No chance!!!!! I wouldnt trust to even get my money at this point. Do not use this company