I have used Cosmetics Now for a few years and have found delivery to be long winded. However, I recently bought Roc Multi Correxion 5 in 1 Night Restoring Cream, which is and has always been a white cream. I know this product very well as I have used it for years. I know the smell of it too. When I opened the jar the cream was pink, I also know this cream it comes in a similar jar labelled Roc Multi Correxion 5in 1 Neck Throat and Face Cream, an entirely different product. I was very alarmed as I know for sure that the company Roc would not make this mistake in their production factories. I have asked for clarification on several occasions, and have received a refund. I have not however had an explanation as to how this could have happened. I have either been ignored or on one occasion I was told different products for different countries in different jars!!! Rubbish!!! I am still alarmed by this, as now I'm beginning to wonder if these products are at all genuine. I have been in touch with Roc and informed them of this. I need an explanation but whatever it is the reason, it can't be good.