Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,670 Reviews

78 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Cosmetics now for a number of years. I find that their range of products, their prices and their customer service are all excellent.”

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Posted 5 years ago

“I have placed an order over a month ago and it has not arrived. Do not order from this site. Queried number of times with no estimated time on third communication got no response”

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Posted 1 month ago

“There is a lot of stuff that I am after but is out of stock, so I am purchasing less and less from Cosmetics Now. But I am very happy to purchase items that I can't get anywhere else.”

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Posted 1 month ago

“Great customer service and the product I wanted in stock - had not been available else where Very happy 😊”

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Posted 2 months ago

“Product arrived when predicted, and in good condition”

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Posted 2 months ago

“Great service with fast delivery.”

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Posted 3 months ago

“Had to wait a while, for my order, but it was worth it ! The fragerance is fantastic & worth every cent !”

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Posted 4 months ago

“Excellent value for money. Fast delivery. Highly recommend Cosmetics Now”

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Posted 4 months ago

“Glad this company is around! Very hard to find the moisturizer that I love and need. Thank you cosmetics Now”

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Posted 5 months ago

“I’m not satisfy! Two vial were half ! The other two got white liquid stuck around the vial which I don’t know what was that!”

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Posted 5 months ago

“great service always on time the only place i buy my favourite perfume Ysastis Givenchy”

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Posted 5 months ago

“Everything that I order is fantastic”

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Posted 5 months ago

“Ordered and paid for a perfume on 3rd May. Order confirmation still says pending, no contact or updates. Have emailed twice with no reply and called their number. Left a message and nobody has returned my call.”

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Posted 6 months ago

“I ordererd a perfume and for almost two months i have been waiting it never came they kept giving me excuses that its on the way sending the same email everytime i ask about it. After seven weeks i then decided to get my refund because they were not even sure when the order is going to arrive. I was disappointed it was a mothers day gift. I will not recommend for anyone to use these people if you want to receive your good on time.”

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Posted 6 months ago

“I will come back and update this if the situation changes... but it's been 3 weeks now since I placed this order & there is no sign of it. Their 'tracking' page hasn't been updated since the day I placed the order & the customer service people told me 7-10 days as it was coming. We're at 21 days with no tracking details, no updates and no sign of my order.”

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Posted 6 months ago

“Fast efficient processes with quality products. Excellent service.”

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Posted 6 months ago

“very bad website and scamers”

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Posted 7 months ago

“very good i am happy”

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Posted 7 months ago

“Waiting on my order being shipped. its been 21 days since I ordered it and was told it would be shipped ASAP. Please dont order on here, go use a different website even if it costs a couple more dollars.”

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Posted 7 months ago

“I ordered a product on 28th March and it still hasn't been sent. I'm tired of being asked to be patient!!!!! I was told it was definitely being sent last week - LIES - STILL NO TRACKING DETAILS. I'm beginning to think this site is a SCAM”

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Posted 7 months ago

“I have been waiting for my order since April 19th and I have not received any emails or updates. Says label created and nothing. No post office pick up- nothing. I tried to call and no one to talk to. Left a message no one called me back. I spent 79.90 and I want my money back or the item. Are you even a legit business.”

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Posted 7 months ago

Cosmetics Now is rated 4.1 based on 1,670 reviews