Meantime Cosmetics Now reacted professionally and refunded the below mentioned extra charges for Import Duty. I appreciate this good will reaction and hope for my next order a courier instead of postal service will be used ---------------------------------------------------------------------------------------------------------------- After 45 days (!!!) shipping time I received an invoice from the courier EMS/Thai Post that I have to pay Thai Baht 1,329 for duty and VAT. Parcel is blocked at Thai Post and they ask me to go there (far away from my house) to pay and pick up the goods. Thai Post is not delivering it to my address. This is contradictory to the agreement I had with Cosmetics Now when I ordered and paid the required amount. It had to be delivered to me.