BUYER BEWARE - I sent back my return on Nov 16th (the day after I received my order - well within the 14 refund policy). The package was received by Cosmetics Now on Nov 18th. I have yet to receive a refund, even after providing the tracking number, photos of the unopened merchandise and numerous emails requesting a refund. I don’t understand the delay and lack of communication. Very poor customer service Nd very bad experience.
5 years ago
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