Purchased 6 new kitchen appliances. Delivery, Installation and removal of old appliances was part of the purchase. Delivery men were unprofessional and inept. They were not able to remove the frig doors to remove the old one or install the new one. Without warning they left the new refrigerator OUTSIDE THE FRONT DOOR, and simply left. To repeat - they left the new refrigerator OUTSIDE THE FRONT DOOR and left. in fact it was so close to the front door that my wife was trapped in the condo. She had to call her son in law to move the fridge enough for her to exit. We had to figure out how to move the fridge into the condo ourselves. The delivery men put the washer and dryer back on the truck before they left. 10 minutes later we received a email from costco confirming delivery and installation was completed ! After 90 minutes on phone telling this story repeatedly Costco promised to finish delivery, installation and removal next week. in the meantime, new appliances are sitting in the living room and partially disassembled appliances litter the kitchen. our confidence is not high. they offered a $300 reimbursement for our troubles.