I purchased a washing machine from Costco since I have been so pleased with Costco. It was delivered on 2/23/24. The hose was too short, so I had to order an attachment. Then, when I connected it, it did not work. I now have to wait an entire week to have a service person come out to check it, as that is the soonest a person can come. I am beyond livid. I don't understand how a company like Costco cannot have service people who are more readily available.
I also learned that if it indeed is not working properly that I will have to order a new one . I will be without a washing machine for, at best, a week.
When I called customer service four times, I was told the same thing.
I am disgusted and would never recommend anyone to purchase an appliance from Costco.
1 year ago
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