They are constantly banned highly rated Instacart shoppers for no valid reason and members as well. They are very rude to high level shoppers accusing them of fake accounts when they have been doing the job at the highest level for years. Was shopping one of my hundreds of orders for a customer at the Strongsville, Ohio location snd was falsely accused by a chair I have never seen before (others there said he is a jerk) of having a fake account. While I was shocked I proved it was not fake. The manager was condescending and rude and called me “not Costco material”. Your members who rated me 97 5 -star reviews in a row disagree. Calling me the best they have ever had shop for them. I was banned from all Costco stores in the United States because he thinks I was not listening to him. I don’t need to agree with you. You’re not my boss and he did nothing about the ride cashier who multiple cashiers who witnessed it said he was rude to me as well sd the cashier assistant. The manager was some big muscle guy who judged me as a human being based on his employee falsely accusing me of having a fake account. I shop there all day for their customers and get one 5 star rating after the next and he didn’t like me so banned me for life from every Costco. This happens a lot I was told by instacart. They said how u professional they treat members and instacart shoppers. Apparently they ban people all the time. It was appalling and I work 17 hours a day and didn’t deserve this. They did not hold their ride cashier accountable at all. Just me for standing up for my valid and highly rated account. They truly believe they have this power to destroy income for others who don’t fall in like with their false accusations. They are incompetent and legal action is being taken. They ban multiple innocent people.