Tried to return some ill fitting glasses that simply were too big. The woman in optical assured Me she was an expert and that they fit perfectly. Took three weeks to get them. They wouldn’t stay on my face, they were huge and heavy. I tried to return them and a man in optical said he couldn’t take them back. I said Costco will take anything back a woman assured me in customer service. The guy said I was just having buyers remorse! I said damn right, these are crappy fitting glasses that were almost shoved down my throat by a Pushy sales gal. He said he’d refund my money but Costco will Lose money. He will only do it once. Trust me, it’s the last time for me to buy glasses at Costco. I want expertly fitting high quality frames, not some outdated obsolete frames that couldn’t be sold somwhere else! I’m totally done with Costco Optical. Costco is also slipping hugely in customer service. You’d think I was taking money out of that chumps pocket. In hind sight, I was much too Polite.