I was in Costco Sepulveda in Van Nuys checking out with my son. One of the item has no bar code and they ask us to finish the checking out without the item with no bar code. The personnel had told us to wait for a few minutes as somebdy will get the item with a bar code. The wait was 14 mins which I was asking in between if somebody was taking care of it. The personnel, especially the supervisor on duty was very rude in responding to an irritated customer. It was already passed 8pm and I have not eaten dinner yet so we have to eat the popsicle as we are already hungry and I am worried that my popsicle will melt. So sad a personnel like that can not pacify customer complaints.