Booked a holiday on Air BnB. Was sent an email from Cottages.com to confirm the pets we were taking a week from the holiday start date. They then needed £25 per pet paying. An EXTRA CHARGE not clear when the booking was made. If I hadn't contacted them then no charge would have been made! Don't like the way this company operates with charges added at a later date. Be aware when booking you may be charged extra. Poor customer service from the man I spoke to, just after your money.
9 months ago
cottages.com has a
3.8
average rating
from
327
reviews
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