Appalling customer service. We had to cancel last minute when my dad was diagnosed with a brain tumour and was too ill to travel. He passed away shortly afterwards. Cottages.com refused to refund us any money and showed zero compassion during this most difficult time. As long as you have paid up they really don't care about their customers. Would never book with them again.
7 months ago
cottages.com has a
3.8
average rating
from
326
reviews
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