Appalling service from them. We booked in Dec23 for a holiday in Dec 24 and paid a deposit. I subsequently have paid an amount monthly off the balance. April 24 I received a phone call stating that the owner has increased the rental for our booking by £350. I asked if they can do this when I have already booked and was told yes. I was told as I refused to pay the increase I would receive a full refund. The problem is we had booked a cottage next to our son, daughter in law and grandkids too, and theirs has not increased so they are unable to cancel without losing their deposit!! This is dreadful treatment by the company and the greedy owners!! Bookings should be honoured. The company now are uncontactable as no phone’s answering and no chat available, absolutely disgusting way to treat customers.