Regrettably we had to cancel our booking way before the final payment was due. We had paid a low deposit £25, on a total holiday cost of £475, and when we cancelled we were told to pay another £148.75. There were no details on the booking confirmation that any additional charges would be required to cancel, if done before the final payment was due. We had expected to lose the £25. In their small print, which is not included in the booking information, a figure of 25% is mentioned which would be £118.75 - £25 already paid, would equal £93.75, not the £148.75 which they took in order to cancel. It is a waste of time trying to phone as it’s all automated and nobody ever phones back.