Beware of shoddy admin!! Had a family stay in a barn conversion in Welland Nr Malvern that was very successful except for the poor cleaning that had been carried out at the property before arrival. On return raised issue with Cottages.com (not a complaint but just observation) and it promised to get back to me asap. Not a word from Cottages .com by phone or email!!! Also made enquiry of its nominated insurer about small claim , and despite chasing, no action!!!
10 months ago
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