If you are a property owner thinking of letting with these guys, run a mile. Having let several different properties for years, with a new one I thought I’d give these guys a go, different area and market. They have COMPLETELY messed up the launch of our property. The worst thing about it all, is suggesting that blame lying with us as owners and threatening to charge me money for refusing a booking at nearly half price, when they were notified on five separate occasions that the pricing was wrong. Their app does not allow you to change things yourself. Their response has been that they will ask the gusts to pay full rate or cancel them! How lovely for the guest hey? How about, your error, you foot the bill. Due to yet more errors on my listing they have now shut it off completely, meaning no chance of income in peak season. I will revert to what I’ve always done and manage multiple listing myself. If you are an owner that has only experienced this way of working, there are far better companies out there, believe me. Avoid and run for the hills while you still have your sanity. And for guests - Why are you paying a “booking fee” these people are already taking a large chunk of income from the owner. Book elsewhere.