They are a disgrace to British Tourism.We booked in march for a holiday in cornwall in august. Six days before we were due to travel they emailed to say it was cancelled due to double booking .Then got a phone call apologising the woman said it was double booked then blamed the owners . We rang the owners who told us that it wasnt them and sent us a copy of cottages email to them . Cottages then rebooked it within the hour at a much higher price . I asked about compensation and all that was offered was 15% off next booking .As if we'd book with them again .Told her she was lying. They are part of Hoseasons and a bunch of con artists .If i could give the a zero rating i would . They've done this to thousands of people . STAY WELL AWAY FROM THEM
4 years ago
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