BUYER BEWARE!!! - I placed my order to have my items picked up on Friday, December 20th in the afternoon. On Friday, I received a call from Couch Disposal+ that the driver's helper was not available and the appointment was rescheduled for Saturday morning. All the time during the call, the customer service rep was stressing that they wanted me to have the best possible experience with Couch Disposal+. The crew did not show up until 2:00 PM on Saturday. They drove an unmarked van and had nothing that identified them as being with Couch Disposal+ . Totally unprofessional organization!!! I will not use them again.