I wish the rest of the world worked as efficiently as this service. We were at loss with charitable organizations turning us down for our donation of our old but good condition couch. The cost and hassle of renting a trailer and finding a vehicle to haul the couch to another charity or even the dump was adding up. however, with Couch Disposal Plus I was able to schedule removal the next day (a SATURDAY!!) and pay for the service in a matter of four minutes using my phone. We were kept up to date with the schedule and they were on time, friendly and quick. Highly recommend this service for anyone in a similar predicament and would use them again!!