CouchSavers is a complete scam. I ordered a cover in April and it is still not here in July. Their website says that they are American owned and operated but they my order shipped from China. Seems fraudulent to me. The tracking claims that it was processed through their Chinese facility on May 14th but nothing since then. There is no customer service phone number to call and the only option to reach their company is through chatting with a virtual assistant. After several chats they still refuse to refund my money and cannot tell me when I will receive my order.