I contacted the company via a chat message to make sure I was ordering the correct size for my sofa. I was informed that I should order the standard sofa cover, NOT the extra large. I ordered and received the cover. Unfortunately, it is too small. I again did a chat and was informed of the return process. The return fee/restocking fee was waived. I was willing to pay to have the item shipped back as I really liked the item, just needed it in a bigger size. FedEx was $120 to return and they instructed me to ask about a US return warehouse instead of Lithuania. I called and was informed there isn't a US return center. I was instructed to go to a US Postal Office, which I did, and was informed it would be $40.50 to send it back. The USPS also told me to request a US return warehouse. I called the company and was informed I could get a 30% refund. What good is that? I have a product that I can't use! It is also too expensive to return. I asked to speak to a supervisor and was informed that I would get the same answer, 30% refund. I wanted to order the extra large, but now will not do it. I requested a return label from your company that I would pay for (it could be charged to my credit card). I know you are not paying between $40 and $120 to ship out these items. This is ridiculous! I am stuck with something that I can not use. I know the return policy is that I pay for return shipping, but nothing like the cost potentially being more than the the item. It is a really nice item but useless to me. What a rip-off!