Terrible customer service. Paid $600 for a dress that came with the wrong back hooks, super long that will needs tailoring and the beads on the dress were not nice as they have the picture posted. When I called, they said the designer said it's not a big deal and you should be able to fix the hook. They didn't let me return the dress, and on top of all that, I found the same exact dress on other websites for $169 when I mentioned that, they said these sites not located in US. They didn't want to match the price either. They only offered a 5% which is nothing because I paid for shipping 3. times. Absolutely terrible website. First and last time ever shop here.