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CoutureCandy.com Reviews

3.5 Rating 344 Reviews
63 %
of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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Very helpful employees, helping me find the right dress 👗 for my party, and just to wear shopping and dinners
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Posted 1 year ago
Shopping here at the Couture Candy store is always an exciting experience! There's a lot of amazing deals and gorgeous dresses. I've always been happy with my orders, the quality is perfect. If you're looking for stylish and affordable dresses, this is definitely the place to be. My tip, pay close attention to sizing and fabric details before ordering to ensure you're completely happy with your choices, since returns on sale dresses are not possible as per their store policy.
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Posted 1 day ago
This dress was a big hit and after altering it, fit me perfect! I love it!
CoutureCandy.com 5 star review on 12th September 2025
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Posted 4 days ago
Found a dress in store . Waited . Ordered it on this site, came brand new from the designer . Perfect ! 10/10 recommended. 😍
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Posted 4 days ago
The best !
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Posted 1 week ago
I would not even give one star! I have never ordered from this company before. I ordered two different sizes of the same dress for my son's wedding. Obviously, I would not be keeping 2 dresses. The dress did NOT say final sale. The immediate return policy that indicates that dresses may be returned within 5 days of receipt. I sent an email and requested a return address and was told I can NOT return either dress. According to them, it was a final sale, even though it did not indicate that. This company is a scam. Now, I am stuck with 2 dresses still in the plastic that I can not wear. I would not recommend this company to anyone!
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Posted 1 week ago
The quality if the dress was beautiful.
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Posted 1 week ago
I recently bought a dress during a sale and see a lot of promise in this brand! Although I faced some minor issues, I truly believe they are dedicated to improving their products and customer experience. I'm excited about their future collections and confident that they will offer an even better shopping experience. I look forward to supporting them and they'll become a favorite for many shoppers!
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Posted 1 week ago
After talking to the supervisor, he finally came to a solution said he would have the manufacture involved so I can return my dress. I appreciate his time and his help.
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Posted 1 week ago
I want to share my experience with Couture Candy. While their return process is a bit unique, the dress that I received matched to their website photos and the quality was excellent. The dress is stunning and it fits perfectly. If you're confident about your purchase and sure you'll keep the dress, this could be a great option for formal gown shopping. Additionally, their customer service is helpful and quick to respond to my inquiries.
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Posted 1 week ago
Although all sales are final under their current policy, I appreciate that the company is transparent about this from the start, which helps manage expectations before purchasing.It’s important to read the details carefully when shopping online. Overall, I found their website easy to navigate and the product selection appealing. If you're comfortable with their policies, it can be a convenient place to find great deals.I hope the company considers offering more flexible return options in the future.
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Posted 2 weeks ago
i’m glad the supervisor was able to help me resolve. My problem said he was gonna get the manufacturer involved to returning my dress.
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Posted 2 weeks ago
My daughter and I went HC dress shopping at a small boutique . She found a dress she absolutely loved but it had a rip and some zipper issues . Long story short I was not willing to pay over $400 for a dress that has been tried on over and over again and was not in great shape . We went home sad but I was a determined mom . I got home and started researching the dress and style online and found it for 1/3 of the cost on couturecandy.com , it was on sale and I knew we could not return it but it was worth the risk . I paid for 3 day shipping . The dress indeed came within three days. Straight from the designer , in the box and bag labeled from the designer and was the EXACT dress in PERFECT brand new condition . You have made on happy mama and one happy girl ! Thank you so much .
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Posted 2 weeks ago
My dress arrived and it was Gorgeous!!! Fit perfectly. Very happy with the customer service. This was my second time ordering from them.
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Posted 2 weeks ago
Gorgeous dress! Fast shipping. Fantastic price.
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Posted 2 weeks ago
Received in the time expected, and it was packaged very well to protect it through shipment.
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Posted 3 weeks ago
Dress as discribed. Good material. Sizes as explained. Fast delivery.
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Posted 3 weeks ago
Once again, Couture Candy has proven that they are second to none in customer service. Prompt, reliable service and immediate shipping. Doesn’t get much better than that! If I could ask for the world, I would only ask that they think about allowing for “exchanges” on sale dresses. This particular dress should have been a perfect fit in the bust and waist with alterations needed to the hips and length, but the dress ran a bit large and needs alterations to all areas. Would have been easier to just exchange it out for a smaller size, had that been an option. Beautiful dress, though, and cannot have beaten the price.
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Posted 3 weeks ago
It is completely unreasonable and unfair to penalize a customer with only 50% store credit when the product sold was defective and damaged upon arrival. This policy may apply to cases of refused shipments or change-of-mind returns, but it should not apply when the seller delivers faulty merchandise. In this situation, the seller bears full responsibility to either replace the item or issue a full refund back to the original payment method. Attempting to reduce the customer’s remedy to half the value, and forcing store credit instead of a refund, places all of the burden on the buyer for a mistake that was solely on the seller’s end. Such a policy is not only inequitable but may also conflict with basic consumer protection standards. I expect a full refund for defective merchandise, as promised in your correspondence, and not a partial store credit.
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Posted 3 weeks ago
Make sure you check their return policy. I ordered 4 dresses and checked with online portal that I could return for refund if not satisfied. I was told I would get full refund - it is STORE CREDIT! That was not shared until I tried to do the return! Not sure what I’m going to do with $1500 in formal wear credits!
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Posted 4 weeks ago
Ordered a dress for a black tie wedding and it arrived SO quickly and was so well packaged! It is even more beautiful in person, too!
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Posted 1 month ago
CoutureCandy.com is rated 3.5 based on 344 reviews