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CoutureCandy.com Reviews

3.5 Rating 391 Reviews
63 %
of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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Very helpful employees, helping me find the right dress 👗 for my party, and just to wear shopping and dinners
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Posted 1 year ago
THIEVES !!!! BE AWARE. YOU ARE DEALING WITH THIEVES. If there was any negative, I would give -4 Stars. Horrible horrible customer service. More horrible return policy. They literally robbed me. When you return, they give you 1/2 you paid store credit and you have 6 months to use it. If you use your store credit, you cannot return the item. If you don't use your credit in the 6 month period it vanishes (into their pockets).
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Posted 18 hours ago
I can’t say enough good things about the Long Sleeve Plunging V-Neck Dress I bought for my daughter’s birthday party. From the moment I placed the order, everything was smooth—shipping was fast, and the dress arrived earlier than expected! It came in a cute, sturdy package with no damage, so I didn’t have to worry about it arriving late. My daughter is 5'5" and typically wears a medium, and the dress fit her perfectly. The deep V-neckline and ruched side design were exactly what we were looking for—stylish, flattering, and sophisticated. The long sleeves were perfect for cooler temperatures, and the quality of the fabric was exceptional. It was soft and comfortable but felt durable at the same time, giving me confidence that it would hold up over time. I also want to highlight the customer service, which was amazing. They responded to all my questions promptly and helped me feel completely comfortable with the purchase. The dress is a final sale, so it’s important to keep that in mind, but for us, it was exactly what we needed, and I’m beyond happy with the purchase. Thank you, Couture Candy, for providing such a reliable and wonderful shopping experience!
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Posted 6 days ago
I recently bought the Empire Waist Fitted Gown for a special evening out with friends at a fancy dinner, and it was absolutely the perfect choice! As a first-time customer, I was a little unsure at first, but after seeing the gown in person, I can confidently say this online store is reliable. the dress made me feel so elegant and sophisticated. The empire waist beautifully accentuated my figure. The V neckline added the perfect touch of style, offering a nice balance without being too revealing. The front slit made it easy to move around and dance the night away, which boosted my confidence even more.The Seafoam Blue color was even more gorgeous in person and truly popped in our group photos! Plus, I was really impressed with how quickly the dress arrived, especially considering how affordable it was! One thing to keep in mind is to carefully read the fine print before placing your order. While many reviews were positive, I noticed some mixed feedback, so it’s always a good idea to double-check the details before buying,,
Helpful Report
Posted 1 week ago
Disappointing Customer Service and Return Experience I purchased a dress from Couture Candy under Order #129729, and unfortunately it did not fit. The dress was too small and would not close in the bust area, something that can only be determined after trying the dress on. I contacted customer service requesting a return and store credit so I could purchase another dress, but the response was very disappointing. The return policy felt rigid and not customer-friendly, especially considering the price of the dress. I was willing to continue shopping with Couture Candy, but the lack of flexibility and support made this a frustrating experience. I would not recommend this company unless you are absolutely certain about sizing.
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Posted 2 weeks ago
Predatory company. Dress received had different color from picture on website. They WILL NOT accept returns as they do not for discoutned, promo or sale items. As you know in this day and age at checkout you will get discounts autoapplied etc. and thus your item is now not returnable! They say they cannot return items because it isnt "fair" and its makes their business "unsustainable". There are better places to get equivalent dresses/clothing from. Dont use this one. They just want to take your money and do not care about satisfaction and or retaining customers.
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Posted 2 weeks ago
As a loyal, repeat customer, I can confidently say this store never fails to impress. My latest experience, purchasing a gown, was no exception. The product was exactly as advertised, which can sometimes be a gamble, but in this case, it actually exceeded my expectations. Although the gown was slightly larger than I anticipated, the customer service team was quick to respond and went above and beyond to address the issue. They not only helped with the sizing adjustment but also offered a generous rebate as a thoughtful gesture of goodwill. This level of care and professionalism truly sets them apart. What really stands out about this store is their incredible value. The gown is of such high quality and elegance that I honestly expected to pay much more for it. The prices are unbeatable, especially when compared to similar items from other retailers. You really don’t need to break the bank to look fabulous, and this store proves it. In summary, this purchase was a total win. The gown is absolutely perfect, the customer service was outstanding, and the price is unmatched. Highly recommend!
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Posted 3 weeks ago
I love the dress. And the color is beautiful. The only issue is sizing. The dress runs small. So make sure you size up at least one size. The dress is very long. So any tall ladies this dress is great.
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Posted 3 weeks ago
I just received my custom dress and was beyond impressed with the entire experience. The support team made the process effortless and was incredibly friendly from start to finish. They kept me updated throughout the process and ensured every detail matched exactly what I had envisioned. The dress arrived beautifully packaged, fit like a dream, and looked even more stunning in person than I expected. The color, the fit, the tie straps—every element was perfect. For such an affordable gown, it feels remarkably high-end. I highly recommend Couture candy store
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Posted 4 weeks ago
Another wonderful repeat purchase! 💖I’ve ordered from here before,,, and this gown absolutely did not disappoint. I chose a black long evening dress for a December event, and it fit perfectly.🥰 I was a bit nervous since it was a final sale, but the fit was spot-on and it looked amazing✨✨✨. The quality is excellent for the price. I’ll definitely continue shopping here and highly recommend it to others.💝
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Posted 4 weeks ago
customer service very helpful assisting with a return thank you again
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Posted 1 month ago
I ordered a dress which took three months to come. Customer Service was excellent understanding my situation and refunded me fully. very grateful
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Posted 1 month ago
I’ve placed several orders with Couture Candy store, and every experience has been outstanding. Each purchase was processed quickly, delivered right on schedule, and backed by responsive, helpful customer service whenever I had a question. Their policies are clear and straightforward, which makes the entire shopping process stress-free. Consistently reliable from start to finish—that’s why I keep coming back and confidently recommend this store to others.
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Posted 1 month ago
I ordered my wedding gown and it was absolutely beautiful.
CoutureCandy.com 5 star review on 16th November 2025
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Posted 2 months ago
I placed a special order for a dress, and I couldn’t be happier with the result! The store’s terms were clear, communication was excellent, and everything went smoothly from start to finish. I’m absolutely delighted with my purchase and the professional service I received. Highly recommended!
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Posted 2 months ago
I was searching for something elegant yet affordable, and the Corset Slit Sheath Gown exceeded every expectation. The quality is truly impressive, especially for the price — it looks and feels so luxurious. After comparing similar gowns from other shops, this one stood out as the perfect balance of style, craftsmanship, and value. I also want to give a huge shoutout to the store itself. The entire shopping experience was wonderful — easy ordering, fast shipping, and attentive customer service. It’s rare to find a shop that combines such gorgeous designs with excellent service and affordability. Five stars all around — stunning gown, incredible quality, and a store you can truly trust!
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Posted 2 months ago
I recently purchased the Dusty Rose Cowl Neck Sheath Evening Gown from this store and wore it to my sister’s formal dinner. Honestly, I’ve never felt so glamorous! The dress is everything I hoped for. The satin fabric is incredibly soft and luxurious against the skin, and the dusty rose color is just as stunning in person as it appeared online. I was initially worried about the delivery timing, since I needed the dress within a week. However, I contacted customer service to confirm if it would arrive on time, and they were incredibly responsive and helpful. The customer service team truly goes above and beyond. The dress itself is worth every penny—I felt absolutely beautiful and confident in it, and I couldn’t be more pleased with my decision.
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Posted 2 months ago
This gown is everything! I rarely write reviews but this Cinderella Divine CD287 - Evening Gown with Asymmetrical Cutout Design deserves one. The fit was perfect, which I truly appreciate since I often struggle with sizing. It's elegant, comfortable, and the cut is both flattering and modern. The entire process was streamlined from ordering to receiving quick and customer service went above and beyond with fast, friendly replies. A truly hassle - free experience. This store is now my go - to for every formal occasion.
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Posted 2 months ago
They will literally take your money when you return a special order dress...two days later the dress is not a special order anymore..,plus they take your delivery charges too!
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Posted 2 months ago
This Portia and Scarlett dress is an absolute showstopper! It’s stunning—comfortable, sparkly, and incredibly flattering. Customer service was amazing and helped me exchange for a size 2 quickly and easily. Shipping was fast, and the dress arrived in perfect condition. I couldn’t be happier!
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Posted 2 months ago
I’ve been a loyal customer for quite some time, and once again, I’m beyond impressed! 💖❤️ Every order I’ve received has been consistently high-quality — they truly never disappoint. My latest purchase, a stunning evening dress💃, is absolutely perfect — elegant, comfortable, and exactly as pictured. The fit and craftsmanship exceeded my expectations! Shipping was quick, the packaging was thoughtful, and the entire process was seamless from start to finish. Their store policies are clear and fair, and the customer service team is always responsive and genuinely helpful.Tip for fellow shoppers: Be sure to check the return policy before purchasing, especially for final sale items, just so you know what to expect. Overall, I couldn’t be happier with my experience. I’ll definitely keep coming back for more beautiful finds!🌟🌟🌟🌟🌟
Helpful Report
Posted 2 months ago
CoutureCandy.com is rated 3.5 based on 391 reviews