CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.51

3.5 Rating 312 Reviews

63 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

Write Your review

Tell us how CoutureCandy.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful employees, helping me find the right dress 👗 for my party, and just to wear shopping and dinners”

Helpful Report

Posted 11 months ago

“Beautiful dress, but run small. Im a size 20 purchased 20 it looks like a size 16.”

Helpful Report

Posted 3 hours ago

“Love was very pretty”

Helpful Report

Posted 7 hours ago

“I was a little nervous ordering my dress for my daughter’s wedding. The dress was shipped promptly and is beautiful. The fit is perfect. I couldn’t be more satisfied. I was nervous after reading horrible reviews but I have had a wonderful experience and the dress is perfect!”

Helpful Report

Posted 1 day ago

“Excellent service and love all the dresses that I have bought from this site. Great quality and the dresses arrive quickly with everything trackable.”

Helpful Report

Posted 1 day ago

“If I could give this company a BIG FAT ZERO I would most definitely do so.... their return policy is VIRTUALLY IMPOSSIBLE to navigate and -- even tho they're not open on the weekends they count those days as well... My dress was > $700 and was still in its original packaging with tags still on but bcuz I was tecnically 18hrs. overdue in shipping it back that refused to credit me the money back!!!! I believe that felt they were being magnanimous by offering a 10% rebate ----- a measly $75 on a $750 dress!!!! Absurd. I have contacted the BBB to report their ridiculous return policy and will continue to write reviews any/everywhere I can”

Helpful Report

Posted 2 days ago

“I was very pleased with my dress. Beautiful material and design. Fitted perfectly except I just need to have it shortened slightly. Very good quality and I would definitely buy from Couture Candy again.”

Helpful Report

Posted 2 days ago

“Beautiful dress , great quality materials , shipping very fast !!!”

Helpful Report

Posted 5 days ago

“Love, love my dress!! 😘👍 I feel so so pretty in my evening gown!! The color green was just what I wanted!! 💝 I was so pleased that you were able to get it to me as quickly as you did!! Thank-you for making (the mother of the groom) so very happy it took a lot of stress off my back!! Katherine Pennington”

Helpful Report

Posted 1 week ago

“If I could give this company a 0+++ I would do so — having spent > $700 on a dress for my daughter’s wedding I attempted to return said dress. Not only is their return policy VIRTUALLY IMPOSSIBLE to follow, they look for ANYTHING to not return your $$$. I was LESS THAN 24hrs. “tardy” in them receiving the dress, offered to incur a 20% penalty, and they STILL DENIED MY RETURN…. I am an RN Travel Nurse who was out of town when the dress arrived and communicated with them EVERY SINGLE STEP OF THE WAY. After sending the dress back to me today they offered me $70 to “make things right” — seriously???? So much for honoring our health care providers, right???? RUN, RUN, RUN away from purchasing with this company”

Helpful Report

Posted 1 week ago

“I highly recommend Couture Candy. Very professional! My dress is gorgeous. I was nervous on ordering but so glad I did. It was shipped in a nice box package with care. The pic of my dress was spot on., and fit perfectly. Thank you!!”

Helpful Report

Posted 1 week ago

“Couture Candy is by far the best gown shop, I've ever experienced. I went into 5 gown shops in my area. Not one gave me the support, guidance, attention or expertise that I received from Couture Candy. This was a risk...online only...but when my first gown irritated my skin and was a bit small, I decided to call. Wayne walked me through everything. The gown came the next day. I was amazed. It was perfect, stunning and I can't wait to wear it at my son's wedding. Thank you, Couture Candy for taking such great care of me. Joan P.”

Helpful Report

Posted 2 weeks ago

“This company lies about return policies. I purchased a dress and nowhere on the website did it say final sale! Purchasing an expensive dress that is not returnable makes absolutely no sense. The dress a Mac Duggal cocktail dress. I purchased a size 18. The top was huge, and the seamstress said this dress is not made right and does not fit properly. When tried to exchange or get a refund they lied and said it was a final sale.”

Helpful Report

Posted 2 weeks ago

“I needed a last - minute gown for a formal event and found a perfect one at Couture Candy store. I wore a Embroidered Plunging V-neck A-line gown. Honestly, I wasn't expecting to love this dress as much as I do-it's stunning. The fit was perfect, and the gown has that wow factor! I had a great experience with the store. I emailed about return process upon placing the order, and they responded fast. They helped me find the right fit as well. It's so nice to deal with a brand that's actually helpful and responsive. Highly recommend both the dress and store.”

Helpful Report

Posted 2 weeks ago

“I previously gave this company 1 star. At this point if I could give them no stars I would. It’s been over a month. No dress, no refund. I called several times. I keep getting the run around. Buyer beware!!!”

Helpful Report

Posted 2 weeks ago

“⚠️ Zero stars — absolutely unacceptable experience ‼️ I ordered a dress that was advertised as new, but what I received was defective and completely unwearable. The company was initially apologetic while waiting for the return, which I shipped back promptly. However, after receiving it, they waited nearly four months before changing their position, offering only 50% store credit instead of a proper full refund back to my original form of payment. This is misleading and unethical. Selling damaged or defective items as “new” is deceptive, and this kind of behavior erodes consumer trust. There are federal laws in place to protect customers from practices like this, yet the company seems more interested in taking advantage of buyers than doing the right thing. I’ve submitted a formal complaint to the Better Business Bureau and will continue to share my experience publicly to help others avoid falling into the same situation. I strongly advise anyone considering purchasing from this company to proceed with extreme caution. ⚠️”

Helpful Report

Posted 2 weeks ago

“This was the first time shopping with them. I ordered a Max Dugan dress. It came in two days. Although the dress will need altering it is beautiful.”

Helpful Report

Posted 3 weeks ago

“Wayne is absolutely remarkable. I have a rare autoimmune disease and have been searching for a gown for months. One of my sons is getting married soon. Wayne emailed with me multiple times and was so caring and supportive. We also talked on the phone to be sure to get the right size. Wayne was determined to help me find the right dress and we did. I would highly recommend Couture Candy to all my friends and family. This is an amazing online shop. My dress is stunning. I’m so happy and relieved. Thank you, Wayne. I have another son getting married and I’ll only shop here.”

Helpful Report

Posted 3 weeks ago

“Horrible experience!!!!! RETURNS HAVE TO BE PAID BY CUSTOMERS AMD ONLY CREDIT GIVEN. This dress was purchased for my daughter’s bridal shower. The make and quality of the fabric was horrible for the price. When I tried to return, I had to be a $40 return fee. ALL RETURNS ARE are done as a credit and not returned in its original form of payment. I was not very happy with the purchase and I will not be purchasing from this site in the future.”

Helpful Report

Posted 3 weeks ago

“I was genuinely surprised by the quality of this dress given the price. The dress is stunning, fits beautifully and elegant. Shipping was fast, and the dress arrived in perfect condition. Customer service was quick to respond to my sizing question and super helpful. I loved the dress so much! I highly recommend the shop for a great experience.”

Helpful Report

Posted 4 weeks ago

“Dress has nothing compare to how it’s looks in your website, bust area it’s see through, my friend has the exact same dress from mac Duggal and fabric is completely different , I’m returning for sure”

Helpful Report

Posted 1 month ago

CoutureCandy.com is rated 3.5 based on 312 reviews