CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.65

3.7 Rating 560 Reviews

67 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

Write Your review

Tell us how CoutureCandy.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Currently resolving an issue:)”

Helpful Report

Posted 3 weeks ago

“The dress is absolutely beautiful and the quality is 10/10! I ordered a size Small and it fits me perfectly. For reference, I’m 5’1” and 108 lbs. The fit around my body is just right. I only need to have it shortened a little, but that’s completely expected because of my height. I also want to highlight the excellent customer service. I accidentally entered the wrong shipping address, and they were very helpful in correcting it and making sure my dress arrived at the correct address and on time. I’m extremely happy with both the dress and the service I received. Excellent quality and excellent customer service. 10/10!”

Helpful Report

Posted 4 weeks ago

Helpful Report

Posted 4 weeks ago

“Had a good experience with customer service regarding shipping timelines and return policy. The estimated delivery window was clearly communicated at checkout, and the order arrived within that timeframe. I also reached out with a question about returns (since it was a final sale item), and the response was straightforward and helpful. They clarified the policy without any confusion or back-and-forth, which made the process easy to understand.”

Helpful Report

Posted 4 weeks ago

“Surprisingly good final sale gown 👗 Bought this last minute for an event on final sale, so I wasn’t sure what to expect. Fabric has a nice weight and drapes well—not thin or cheap-feeling. Fit was true to size for me (usually between sizes, and my regular size worked without alterations). Stitching and finishing were generally clean, and my order didn’t have any issues. Color matched the photos pretty closely, which can be hit-or-miss online. Wore it to a formal event without any issues. Shipping was also fairly quick for a final sale item, and it arrived well-packaged. Overall, the experience felt smooth from ordering to delivery. Overall, a solid purchase for a discounted final sale piece.”

Helpful Report

Posted 4 weeks ago

“The material and design are very nice, especially for the sale price. I changed my mind about the style and wanted to exchange it, but since it was a sale item I decided to order another dress instead. I’m glad I did because I found another one that I like better.”

Helpful Report

Posted 4 weeks ago

“I was a first-time customer with Couturecandy and decided to try them for an upcoming special event. The expedited shipping worked well, and my order arrived earlier than expected.”

Helpful Report

Posted 4 weeks ago

“I was a first-time customer with Couturecandy and decided to try them for an upcoming special event. The expedited shipping worked well, and my order arrived earlier than expected.”

Helpful Report

Posted 4 weeks ago

“Be sure to read all fine print when ordering anything from here. Hi Molly, Thank you for speaking with us today. We've carefully reviewed and validated your concern under Order 138191 regarding your claim for receiving an incorrect color for your Mac Duggal 8286 - Strapless Tiered Mesh Midi Dress. After a thorough validation of your order and comparing it with our records and product specifications, we've confirmed that the item delivered matches the color selected at checkout. As a result, we are unable to accept the wrong color claim, as the product you received is correct based on the order you placed on our website. Your order was for Sherbet* color, which is what we delivered: image-b9df2378-7d2e-4327-a7ce-76e07b774adf.png There was a disclaimer on the product page of the dress that the model was wearing Buttercup color to ensure that all customers would be able to choose the correct color of their preference and prevent any issues. image-d1b34fd6-f8f8-439b-99f4-cb687e40378a.png Additionally, we would like to clarify that the item was delivered on July 3, 2026, and the return instructions were provided on July 13, 2026. Based on our records, the item was shipped back on July 23, 2026. As stated in our return policy and previous follow-up emails, returns must be shipped back within 14 days of delivery. Since your order was delivered on July 3, 2026, the 14-day return period ended on July 17, 2026. The item was shipped back on July 23, 2026, which is beyond the allowed return timeframe. Additionally, the item was shipped to an incorrect address instead of the designated return address provided in the return instructions sent on July 13, 2026. We will need to have the item sent back to the correct return address before we can proceed with the return process. In situations like this, we prioritize our customers' needs above all else, as we are a professional business that values our customers' satisfaction with our products and services. For all returned items, as per our store policy, we only provide store credit to our customers. Only in specific circumstances do we issue monetary refunds, which are subject to restocking fees based on the losses our business incurs due to the nature and resale value of the returned items. After reviewing your order, we can provide you with a Monetary refund to the card used for this Order less a 20% late fee, less a 25% restocking fee and the Original freight-handling cost. We believe this is a fair and reasonable resolution guided that you have agreed to our policy before you placed the order on our website, with the agreement of the return policy, which states that you can return the item purchased following the standard general return policy and will be receiving a store credit on your return so we are bending our rules to provide and meet you with your monetary demands. Kindly reply with "Yes, I Accept" to accept our offer. You still have the opportunity to have a Store credit less original freight-handling cost, but we wanted to provide some flexibility to demonstrate our interest in accommodating your concern as well as avoiding additional conflict. Our goal is to resolve your concern with the stated store policy amicably. You may review our return store policy here: https://www.couturecandy.com/pages/returns-and-exchange Please find below the return policy as clearly shown on our site, the product page with a link to our return policy, and the terms and conditions agreed to by all shoppers before purchase.”

Helpful Report

Posted 1 month ago

“GREAT EXPERIENCE FINDING THE RIGHT DRESS The quality was amazing and the pricing was very reasonable. After having such a hard time finding a nice dress in her size, finding Couture Candy was such a relief. There were so many options to choose from, and I finally found something that worked.”

Helpful Report

Posted 1 month ago

“Bought the Juliet dress for my daughter and she looked so cute in it. My first choice was actually out of stock, so I decided to try this one instead, and I’m really glad I did. I got the black color, and it looks just like the pictures. I wasn’t sure what size to get, so I reached out to customer service and they helped me choose. The size they recommended fit her really well. I also paid for expedited shipping and was happy that it arrived sooner than expected.”

Helpful Report

Posted 1 month ago

“I made a little mistake when placing my order and chose XL instead of Large for the black gown. Luckily, I caught it before my order was processed!! I contacted customer service since I wasn’t sure about the size change process, and they kindly helped me update my order.”

Helpful Report

Posted 1 month ago

Helpful Report

Posted 1 month ago

“I would like to share a very positive experience with Couture Candy. I was immediately drawn to the exquisite design of the dress I originally ordered. Although it ultimately wasn’t the right fit for me, I was truly impressed by the care and professionalism of their customer support team. They went above and beyond to make the return process possible and provided me with store credit, allowing me to select another beautiful dress from their collection. I placed my new order only three days ago, and it is already expected to arrive tomorrow. I’m very impressed with the efficiency and level of service. I do encourage customers to carefully review the return policy before making a purchase, but my experience has been extremely positive. Couture Candy’s Couture collection is absolutely stunning, with beautiful, sophisticated designs that feel truly special. Thank you to the Couture Candy team for making my experience such a pleasant one. I’m looking forward to receiving my new dress! ✨”

Helpful Report

Posted 1 month ago

“The dress got to me on the early side of when it was predicted to get to me, fit true to size. I felt great in it, really helped boost my confidence with all of the right ruching in the right places, definitely recommend this dress to anyone!!”

CoutureCandy.com 5 star review on 10th August 2026

Helpful Report

Posted 1 month ago

“Definitely recommend checking out the final sale section. I found a lot of beautiful bridesmaid dresses at such great prices, and they honestly look way more expensive than what i paid. Since it was a final sale item, i was a bit unsure about ordering, but luckily my dress arrived in great condition with no damage. Thank you Couture CANDY for the wonderful service. By the way, do you have a physical store location where customers can visit and try on dresses in person?”

Helpful Report

Posted 1 month ago

“The dress arrived... and was packed pretty nicely!! I used the size chart before ordering... and the fit was actually good. The style is really elegant... and i love the high slit detail, it makes the dress look so pretty...!! Of course, there are a few little things that could be better.... but overall, I'm happy with my purchase... and the service was good!!!”

Helpful Report

Posted 1 month ago

“Didnt expect the service to be this good lol. got my order quickly, seller answered fast and was really nice. dress is authentic and looks beautiful!!! great store, would buy again. 10/10 :)”

Helpful Report

Posted 1 month ago

“was expecting it to be just "close enough" to the pics... but nope lol it was basically the same!!! material felt really nice too. definitely exceeded my expectations.”

Helpful Report

Posted 1 month ago

“The dress arrived within 3 days and was super quick. It was packaged well and was as described in the description. Needs a bit of altering but that is to be expected. Would recommend if you are on a budget and needing a beautiful beaded gown.”

Helpful Report

Posted 1 month ago

CoutureCandy.com is rated 3.7 based on 560 reviews