CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.53

3.5 Rating 344 Reviews

63 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“This dress ALYCE PARIS, 4860 in neon magenta is beautiful and I enjoyed wearing it, also got a lot of compliments, everyone at CoutureCandy are nice to work with, Thank you”

CoutureCandy.com 5 star review on 15th August 2025

Helpful Report

Posted 1 month ago

“Products are very bad. Not accepting returns also. Avoid buying from Candy Couture. Gown Material was nice came smelly moist also. Would not recommend to anyone. Customer care is also very bad”

Helpful Report

Posted 1 month ago

“I placed an order on 8/7/25 and I didn’t hear anything so I emailed on 8/12/25 to check on it. Customer service just emailed me back today to inform me that my order was out of stock. I placed the order 5 days ago and it was still in stock. I knew this because I was about to buy the dress on Promgirl website. I wish I did. Trying to save 20$ on CoutureCandy but missed the dress I really like. First time buying on CoutureCandy is also the last time. It’s extremely disappointed and never again!”

Helpful Report

Posted 1 month ago

“I love the dress. Looks just like on the website. The delivery was fast. The only problem was, when I tried on (the dress has cape like sleeves, that hold on the shoulder by elastic band) the elastic band on my right shoulder snapped. That added to costs of alternations of the dress. Other than that I’m very happy with it, the sizing was accurate. I’m between size 2 and 4, but I went by their website and order size 8. Fits like glove.”

Helpful Report

Posted 1 month ago

“Worst company I have ever dealt with. Charged an enormous re-stocking fee and also charged me an enormous amount for shipping when I returned items. Will not deal with this company ever again.”

Helpful Report

Posted 1 month ago

“What a SCAM -- the return policy says they will "happily" accept a return within 5 days -- I asked for a return the moment I got the dress and was told it was on sale and was not eligible for a return!!!!!!!!! NO WHERE did it say final sale! DO NOT PURCHASE FROM THIS COMPANY!”

Helpful Report

Posted 1 month ago

“If you buy anything here, just understand that you can not return it and it is most likely defective. I purchased a dress here for my daughter, i (a professional seamstress) took her measurements and placed an order for a dress that if anything....would have been too big for her. The measurements of the dress and the measurements listed on the site are completely different. they were off nearly 3 inches in all areas. I submitted a request to return it immediately upon receiving it. and was told that the item did not fall in their return policy because it was on sale. no where when purchasing it did it say this item fell under "final sale" and the return information said there were easy returns within 5 days of receipt. That was all. Complete rip off .”

Helpful Report

Posted 1 month ago

“Zero return policy. I the days of online shopping, you really need to read the fine print. The policy states they are glad to accept returns and want to make customers happy. Reality is everything is "on sale" and nothing is returnable, or exchangeable. I will never do business with such a company that is all about money and not about keeping customers.”

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Posted 1 month ago

“The best dress”

Helpful Report

Posted 1 month ago

“I tried on so many gowns for my son’s wedding and the minute I received this one I knew it was the one! It fit perfectly and was so elegant. I got so many compliments!”

CoutureCandy.com 5 star review on 5th August 2025

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Posted 1 month ago

“Dress not as pictured. Material is cheap looking. Wanted you love it but can't”

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Posted 1 month ago

“Customer service was great and the dress was absolutely beautiful!! The real deal! I can’t wait to wear it for the ball!!!”

Helpful Report

Posted 1 month ago

“Beautiful dress, but run small. Im a size 20 purchased 20 it looks like a size 16.”

Helpful Report

Posted 1 month ago

“Love was very pretty”

CoutureCandy.com 5 star review on 1st August 2025

Helpful Report

Posted 1 month ago

“I was a little nervous ordering my dress for my daughter’s wedding. The dress was shipped promptly and is beautiful. The fit is perfect. I couldn’t be more satisfied. I was nervous after reading horrible reviews but I have had a wonderful experience and the dress is perfect!”

Helpful Report

Posted 1 month ago

“Excellent service and love all the dresses that I have bought from this site. Great quality and the dresses arrive quickly with everything trackable.”

Helpful Report

Posted 1 month ago

“If I could give this company a BIG FAT ZERO I would most definitely do so.... their return policy is VIRTUALLY IMPOSSIBLE to navigate and -- even tho they're not open on the weekends they count those days as well... My dress was > $700 and was still in its original packaging with tags still on but bcuz I was tecnically 18hrs. overdue in shipping it back that refused to credit me the money back!!!! I believe that felt they were being magnanimous by offering a 10% rebate ----- a measly $75 on a $750 dress!!!! Absurd. I have contacted the BBB to report their ridiculous return policy and will continue to write reviews any/everywhere I can”

Helpful Report

Posted 1 month ago

“I was very pleased with my dress. Beautiful material and design. Fitted perfectly except I just need to have it shortened slightly. Very good quality and I would definitely buy from Couture Candy again.”

Helpful Report

Posted 1 month ago

“Beautiful dress , great quality materials , shipping very fast !!!”

Helpful Report

Posted 1 month ago

“Love, love my dress!! 😘👍 I feel so so pretty in my evening gown!! The color green was just what I wanted!! 💝 I was so pleased that you were able to get it to me as quickly as you did!! Thank-you for making (the mother of the groom) so very happy it took a lot of stress off my back!! Katherine Pennington”

Helpful Report

Posted 1 month ago

CoutureCandy.com is rated 3.5 based on 344 reviews