CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.51

3.5 Rating 312 Reviews

63 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“Amazing dress exactly as pictured”

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Posted 1 month ago

“I got my red gown faster than I thought I would. Fast shipping indeed!”

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Posted 1 month ago

“I love the selection! The delivery is fast and arrive on time for my event. The dress itself is gorgeous, can’t wait to flex my dress to our event! I love it!”

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Posted 1 month ago

“I ordered several dresses to try, not realizing how impossible they are with their return process. They did not give a refund for 3 dresses I tried on and I immediately returned. They only provided a temporary in-store credit for a future purchase. I already purchased 2 dresses from them. I will not order from them again.”

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Posted 1 month ago

“Buyer beware!!! Anything on sale at this company in NON-RETURNABLE. Please do not make the mistake I made and now I am stuck with a new dress that I will never use.”

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Posted 1 month ago

“I’ve previously had fantastic experiences with Couture Candy, which makes this situation all the more disappointing. I paid extra—$32–$35—for expedited three-day shipping because I needed the dress by a specific date. My order was placed on 6/14. It’s now 6/21, and not only has it not arrived, but UPS also confirmed they haven’t even received the item. When I called for an update, I was told it was processed and ready to ship—yet there has been zero movement. If expedited shipping isn’t actually an option, it should not be offered at checkout. This dress was meant for a wedding. I had to scramble for an alternative, and now I’m left with a $500 item I can’t use. This isn’t just inconvenient—it’s a letdown from a company I used to trust.”

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Posted 1 month ago

“I'm very detailed oriented (some might say picky), and after being burned by another online shop - where the dress arrived wrinkled, too small and in completely different color from the photo. I was so frustrated I almost give uo on online shopping entirely. Then I found this store and restored my faith in online shopping. The dress arrived exactly as pictured, the sizing was accurate. The packaging was so neat and professional, this is how should be done. Thabk you Couture Candy! You can consider me a loyal customer now.”

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Posted 1 month ago

“Yo estoy feliz recibí mi vestido a tiempo me quedó perfecto siempre compro la marca Mon Cheri así no tengo problemas q no vaya a quedar —-”

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Posted 1 month ago

“Unfortunately I had a very negative experience with Couture Candy. I received a dress that was defective. The material was improperly cut so the stretch of the fabric was lengthwise and not width wise. I was unaware of this until I took it to my seamstress. This isn’t something that a customer would be able to tell.The dress is extremely uncomfortable and impossible to sit in or wear. I called several times to speak to a manager and I was only allowed to speak with the call center who seemed to be reading from a script and repeating the return policy instead of addressing my concern of getting a refund or replacement dress. After several attempts to speak to a manager and emails I got a email offering $36 off my almost $400 dress if I left a 4 or 5 star review. I don’t feel like the issue of the defective dress was ever addressed.”

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Posted 1 month ago

“Loved the look of this dress! I ordered a satin gown from Couture Candy for a friend's engagement party. I was unsure about ordering at first because I saw a few negative reviews about the return policy. I didn't want to deal with a hassle or to be stuck with a dress that didn't fit. But I really like the style so I decided to take the risk. When it arrived, I was satisfied with the quality , nice fabric and true to color. It needed a small alteration at the waist and it turned out perfect! A quick alteration was all it needed - glad I went for it despite the mixed feedback.”

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Posted 1 month ago

“Ordered LADIVINE formal dress from Australia. Very good service and timely delivery - good communication throughout the process Item received was exactly the item on the description. Highly recommend”

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Posted 1 month ago

“I receive my dress is beautiful. I love it thank you.”

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Posted 2 months ago

“I received my gown yesterday (5/29), and it is absolutely beautiful! After receiving two disappointing gowns from other vendors, I must say, this one is by far the best. The quality is superb, and the craftsmanship exceeded my expectations. I was a little nervous at first, but now I can breathe easy. I’ll be celebrating my milestone birthday soon and cannot wait to wear this gorgeous gown. Thank you so much for showing up and coming through for me!”

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Posted 2 months ago

“This has been by far the worst online shopping experience I’ve ever had. My daughter’s wedding is on June 14th, and I placed my first order on April 19th, allowing ample time for any necessary adjustments. I ordered two dresses in the same size. They arrived quickly, but only one fit properly (though I didn’t like how it looked on me), and the other was too small to even try on. I emailed customer service on April 27th requesting return instructions, but received no response. I followed up with a phone call and finally received the return instructions on May 2nd. To meet your 5-day return policy, I paid $166 for next-day delivery to ensure the dresses arrived on time. I didn’t hear back until May 12th, when I was informed that the return was received and a store credit would be issued. On May 19th, I was notified the credit was available. I then placed a new order using that credit on May 23rd for a dress listed as in stock in a size 12. On May 27th, I received a call saying size 12 was not available and was offered a size 14 instead. Despite my frustration, I agreed, thinking I could have it altered. Today, May 28th, I was informed via email that size 14 is also unavailable, and my payment has been refunded—but it will take 5–7 business days to process. I’ve now spent $1,132 on the original order and an additional $166 on return shipping, and I still have no dress. Not only have I lost precious time, but because the refund was initially issued as store credit, I feel trapped into shopping with your company again, despite this being a completely unacceptable experience. I will never shop with this company again and will not recommend it to anyone. This process has been stressful and disappointing at a time that should be joyful.”

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Posted 2 months ago

“I'm really happy with the dress I received from this online store. Very satisfied with the quality and delivery was fast and on time. Their customer service was very helpful with all my concerns.”

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Posted 2 months ago

“Honestly, at first I wasn't sure if this site was real - you never know online shopping nowadays. But I took the risk and ordered a dress, OMG it's really STUNNING!!I'll be back for more.10/10 highly recommend”

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Posted 2 months ago

“Absolutely love this cocktail dress! The online pictures accurately reflects the fit, color and style, definitely met my expectations. I paid for 3-day shipping and it arrived on time, securely packaged and without wrinkle. I just wish that there were a physical store to experience more of their collection.”

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Posted 2 months ago

“Dress delivered fast and looks really good. Will definitely buy again.”

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Posted 2 months ago

“Beautiful gown. Affordable. Fast shipping. Would recommend and purchase again!”

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Posted 2 months ago

“I ordered this halter strap ruched A-line dress for a corporate dinner. And as a frequent online shopper, like most of my online orders, I assumed it might not work out. I didn'y expect much, surprisingly this one fit well. Overall, I'm happy with the dress, simple but polished and it was delivered neatly and on time.”

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Posted 2 months ago

CoutureCandy.com is rated 3.5 based on 312 reviews