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CoutureCandy.com Reviews

3.7 Rating 560 Reviews
67 %
of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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First time using this web, very satisfied with my purchase love my dress I can’t wait to wear it fast delivery and I will purchase from this web again in the future. Thank you.
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Posted 6 days ago
An overall good experience.
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Posted 2 weeks ago
I think that your return policy needs to be stated in BOLDFACE type so that purchasers comprehend that they cannot actually receive a full refund of funds spent. A store credit is not the same thing! Also it is important to note that once a return is made, the new item ordered cannot be returned, or exchanged. Other brick and mortar stores do not have this kind of policy. It would be better to give a full refund to be credited to the original form of payment. The dresses are beautiful and prices are comparable. However, your return/exchange policies need some revision in my opinion.
CoutureCandy.com 4 star review on 28th August 2026
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Posted 2 weeks ago
Currently resolving an issue:)
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Posted 3 weeks ago
The dress arrived within 3 days and was super quick. It was packaged well and was as described in the description. Needs a bit of altering but that is to be expected. Would recommend if you are on a budget and needing a beautiful beaded gown.
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Posted 1 month ago
Dress is just as pictured. I can't wait to wear it!
CoutureCandy.com 4 star review on 31st July 2026
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Posted 1 month ago
Nice dress. Looks just like the picture. I order a 12 it fits fine i would say its true to size.
CoutureCandy.com 4 star review on 3rd July 2026
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Posted 2 months ago
The beautiful dress I ordered unfortunately did not fit. Couture Candy helped to walk me through the return process. I appreciate their help
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Posted 2 months ago
Ordered dress for my niece Prom and the delivery time was great. I received the dress ordered
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Posted 3 months ago
Wonderful people to work with. And I like the dress
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Posted 3 months ago
Customer service is good, but the quality of the dress is just basic. It’s glue on beads and sequence. It’s coming off. The tape doesn’t look the greatest but customer service is OK.
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Posted 3 months ago
Fast delivery, nice quality dress. Be aware of return for store credit only.
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Posted 4 months ago
We have received the necessary support from the company regarding the order that arrived incorrectly.
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Posted 4 months ago
Update. Customer Service did reach out to us in reference to our concerns and offered solutions to improve our experience. We are very appreciative of them understanding our concerns and addressing them in a timely manner. Thank you!
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Posted 4 months ago
This review is on the quality of the dress we purchased, not the experience with Contour Candy. We purchased a dress made by Portia and Scarlett. We saw the dress last year at a boutique but decided not to get it, it was beautiful. This year my daughter wanted it for prom, the local boutique no longer had it. We purchased the exact same dress with the same Dress ID number from Conture Candy. The dress we received looks very cheaply made with only half the bedazzle as the dress we saw in the boutique and the price was exactly the same. My daughter is crushed and unfortunately it’s too late to order another. When I saw the dress shipping from China, I should have known something was wrong!! We are so upset about the quality and looks of this dress for the price we paid when we know how it should look!! Unfortunately pictures would not upload of the dress on this site. Update. Customer Service did reach out to us in reference to our concerns and offered solutions to improve our experience. We are very appreciative of them understanding our concerns and addressing them in a timely manner. Thank you!
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Posted 5 months ago
Extremely fast shipping and good communication and customer service. They truly value their customer's experience with the brand.
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Posted 5 months ago
The customer service reached out to me and attend my issue. Customer service responded quickly
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Posted 6 months ago
Gorgeous dress, unfortunately though I ordered my usual size, it didn’t fit and had to return. Make sure to thoroughly read the return policy.
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Posted 7 months ago
I love the dress. And the color is beautiful. The only issue is sizing. The dress runs small. So make sure you size up at least one size. The dress is very long. So any tall ladies this dress is great.
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Posted 8 months ago
I appreciate their customer service.
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Posted 11 months ago
CoutureCandy.com is rated 3.7 based on 560 reviews