CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.69

3.7 Rating 594 Reviews

68 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“We found this company very affordable and efficient with quick delivery. The customer service was very good calling to make sure that we got the dress that everything was fine with it and called back again the day after they knew she was wearing it to make sure everything went OK. The dress was comfortable and fit well. Seemed true to size.”

CoutureCandy.com 5 star review on 8th September 2026

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Posted 1 month ago

“Their return or exchange policy sucks. In other words you cannot return or exchange and item. They will give you an impossible criteria to meet before an item can be returned. I normally were medium, which is a size 8. I ordered a dress from them in medium but the sizing was more like a 4-6. I asked for an exchange to a size 10, but like I mentioned earlier they gave an impossible criteria for the return. This is a dress that cost over $300. Imagine wasting $300 on something you cannot use. To any one who wants to order from them, please make sure the sizing is right, other wise you're just wasting money.”

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Posted 2 months ago

“Fast shipping”

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Posted 2 months ago

“Quick delivery”

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Posted 2 months ago

“Complete scam! Retuned dress I ordered in perfect condition with all tags, RMA number, tracking number, as requested. They wanted to charge me 50% reactivation fee and just store credit for the balance of the $500+ that I paid!!! So they can resell the dress and made $250 on the deal! Ha! I’m protesting the entire charge with the bank !!! They’re not going to get away with it with me!!!”

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Posted 2 months ago

“I strongly caution anyone considering purchasing from Couture Candy. I ordered a dress that didn't fit, and trying to return it has been a nightmare due to their rigid return policy. They don't make the return terms clear at the point of purchase, and they don't offer refunds—only store credit, which essentially forces you to continue spending money with a company you are already dissatisfied with. Because I was out of town when the package was delivered, I was already had a 20% penalty fee before I even opened the box. Save yourself the stress and shop with a company that offers a reasonable, transparent return process.”

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Posted 2 months ago

“An overall good experience.”

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Posted 2 months ago

“I think that your return policy needs to be stated in BOLDFACE type so that purchasers comprehend that they cannot actually receive a full refund of funds spent. A store credit is not the same thing! Also it is important to note that once a return is made, the new item ordered cannot be returned, or exchanged. Other brick and mortar stores do not have this kind of policy. It would be better to give a full refund to be credited to the original form of payment. The dresses are beautiful and prices are comparable. However, your return/exchange policies need some revision in my opinion.”

CoutureCandy.com 4 star review on 28th August 2026

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Posted 2 months ago

“The dress is nice and comfortable, with a good fit and simple, flattering design. Overall, I’m happy with the purchase.💯”

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Posted 2 months ago

“This store is a complete rip off. I ordered a dress and it arrived so wrinkled and creased it was almost impossible to get the wrinkles out. I return it because one it arrived too late and arrived unpresentable. I pay $60 to send it back, paid $416 and now I am forced to get store credit and that amount is for only $301. AND I have to use that credit within 6 months. I DO NOT RECOMMEND THIS COMPANY AT ALL! Trying to upload pictures and it won't upload my pictures. If you see the pictures you would think twice about ordering from this company. If I just wanted to return it because I didn't like it, thats one thing but I'm returning it because of the poor condition it came in.”

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Posted 2 months ago

“The dress we received did NOT reflect the picture shown. Yes, it was made from the same fabric, but the print alignment did not match at all. And the dress already had strings unraveling. Highly, highly disappointed. They only offered a 15% discount or a return for store credit. I wanted what I ordered and what the online image showed. That was not what I received. I would never purchase here again. The picture on the left shows their website image; on the right is what it looks like in person.”

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Posted 2 months ago

“Good product,, No problem with size or quality. Looks same as picture.”

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Posted 2 months ago

“As the Mother of the Bride, I wanted something elegant, but not over the top. They had so many dress brands to pick from, and I found the perfect one on sale. Used a promo code too, so I saved even more. Thank you to the Store, and especially to the sales person for being so patient and helpful.”

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Posted 2 months ago

“Dress arrived with excessive wrinkles, the top of the dress is detached from the beads and the dress looks like it had been worn/used. I am forced to return it (at my own expense) for a credit. Trying to attach pictures below but won't upload. The pictures need no explanation.”

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Posted 2 months ago

“Currently resolving an issue:)”

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Posted 2 months ago

“The dress is absolutely beautiful and the quality is 10/10! I ordered a size Small and it fits me perfectly. For reference, I’m 5’1” and 108 lbs. The fit around my body is just right. I only need to have it shortened a little, but that’s completely expected because of my height. I also want to highlight the excellent customer service. I accidentally entered the wrong shipping address, and they were very helpful in correcting it and making sure my dress arrived at the correct address and on time. I’m extremely happy with both the dress and the service I received. Excellent quality and excellent customer service. 10/10!”

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Posted 2 months ago

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Posted 2 months ago

“Had a good experience with customer service regarding shipping timelines and return policy. The estimated delivery window was clearly communicated at checkout, and the order arrived within that timeframe. I also reached out with a question about returns (since it was a final sale item), and the response was straightforward and helpful. They clarified the policy without any confusion or back-and-forth, which made the process easy to understand.”

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Posted 2 months ago

“Surprisingly good final sale gown 👗 Bought this last minute for an event on final sale, so I wasn’t sure what to expect. Fabric has a nice weight and drapes well—not thin or cheap-feeling. Fit was true to size for me (usually between sizes, and my regular size worked without alterations). Stitching and finishing were generally clean, and my order didn’t have any issues. Color matched the photos pretty closely, which can be hit-or-miss online. Wore it to a formal event without any issues. Shipping was also fairly quick for a final sale item, and it arrived well-packaged. Overall, the experience felt smooth from ordering to delivery. Overall, a solid purchase for a discounted final sale piece.”

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Posted 2 months ago

“The material and design are very nice, especially for the sale price. I changed my mind about the style and wanted to exchange it, but since it was a sale item I decided to order another dress instead. I’m glad I did because I found another one that I like better.”

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Posted 2 months ago

CoutureCandy.com is rated 3.7 based on 594 reviews