CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.56

3.6 Rating 447 Reviews

64 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“BUYERS BEWARE! Their discounts come at a price, because you can never return their items if discounted. Regular priced items can only get returned for store credit. There is a 25% restock fee if they allow a partial refund, and return shipping must be paid or else their is a 20% restock fee. I purchased a dress from this website in January. The shipping date was sent to me as 5 days from the order date. I paid for 3 day shipping. The company waited to contact the vendor for the dress in which I had to contact the vendor. Upon the vendor sending the dress, they labeled it and allowed it to sit for 2 days. My ship date changed to almost 4 days after the initial ship date. I tried contacting them before it was shipped to cancel, but they don't allow orders to be canceled unless canceled 5 hours after order is placed. Needless to say I didn't receive my dress on time and was stuck within their policy if having to ship it back or receive a 20% late fee. There is also a 25% restock fee, and the customer must pay return shipping. All and all, this storefront is not worth the hassle and will gladly take your money without any way of allowing a refund regardless of their wrong-doing.”

Helpful Report

Posted 2 months ago

“First time ordering & was a little skeptical. My skepticism quickly diminished upon receiving the dress. The dress arrived quicker than expected with constant shipping updates. It came in white UPS shipping bag and was neatly folded & packaged with hanger. The pictures online did not do the dress justice. It is way more beautiful in person. Ordered a size 00 and it fits perfectly. Could not be happier with this company. Thank you!”

Helpful Report

Posted 2 months ago

“I am VERY disappointed in this store. It is my fault however for not being diligent enough. The order was delivered at 7at night and did not see it until the next day. I checked the dress out and didn’t see anything wrong with it. When my daughter tried it on a few of the beads feel off. The dress was almost $700. I tied to return within the 5 day window and I was told because it was defective I only had 24 hours. Lesson learned. I would be very hesitant to order from this company. They do not stand behind a very expensive prom dress with the exception of discounting 10%.”

Helpful Report

Posted 2 months ago

“The WORST dress company I have ever experienced. Their reviews are fake on their site. Buyer beware. This company is a very bad operation and will seek to steal from you. Go to real reviews for truthful experiences.”

Helpful Report

Posted 2 months ago

“Got this for my sister, and she absolutely loves it! It looks just like the photos, fits perfectly, and the A-line skirt is so cute. Ordering was simple, customer service was helpful, and delivery arrived right on time. Final sale? No problem at all.”

Helpful Report

Posted 2 months ago

“This Cinderella Divine dress was the perfect choice for me as the Mother of the Bride. I was looking for something elegant, timeless, and comfortable—and this gown delivered on all fronts. The A-line silhouette is very flattering, the bishop sleeves add a soft, romantic touch, and the ruching enhances the overall fit beautifully. The V-open back and sweep train gave the dress a refined, sophisticated look that truly stood out. Ordering through this online store was easy and completely stress-free. The website is legitimate, the ordering process was smooth, and shipping was prompt. The dress arrived well-packaged and in perfect condition. Customer service was excellent and responsive, answering all of my questions quickly and professionally. I was also impressed by the wide selection of sizes and colors available, which made it easy to find exactly what I wanted at a very reasonable price. On the wedding day, I felt confident, comfortable, and received countless compliments. Based on the quality of the product, the smooth purchasing experience, and the great value, I would absolutely recommend this online store to anyone searching for a beautiful, affordable gown for a special occasion.”

Helpful Report

Posted 2 months ago

“I’ve had this Long Satin Dress with Open Back for a while now, and I couldn’t be happier with it! The fabric is smooth to the touch, with a gorgeous satin sheen that catches the light beautifully. It has a luxurious feel to it, without being too fancy—perfect for various occasions. It’s incredibly comfortable to wear, which is always a bonus when you want to look elegant without sacrificing comfort. As for the fit, it runs pretty true to size. I followed the size chart, and everything turned out great. I’m about 5'7", and the length was perfect for me—just hitting the floor without any need for hemming. It’s definitely a good idea to double-check your measurements, but I found the sizing to be spot on. The open back adds a lovely, subtle touch of sophistication. While I would have liked it to be a bit more daring, it still looks stunning and adds a unique design element that sets the dress apart. The delivery was prompt and hassle-free, arriving exactly as expected. The packaging was secure, ensuring no damage to the dress. I also reached out to customer service with a question, and they responded quickly and politely, which really enhanced the overall shopping experience. This dress is a fantastic find—elegant, comfortable, and versatile. Whether for a formal event or a special night out, it’s a stylish and easy-to-wear addition to any wardrobe. I highly recommend it!”

Helpful Report

Posted 2 months ago

“I would give it a zero but I can’t. So it is a one. The dress recks of chemicals and they refused a return and refund. The sizing was extremely off by 3 in. and still a refusal did return and refund. I’m upset because I thought it would be a simple process. But the dress as many problems. I couldn’t recommend buying from this website.”

Helpful Report

Posted 2 months ago

“I bought a prom dress for my daughter’s upcoming prom, and I honestly couldn’t be happier with how everything turned out. From start to finish, the process was smooth and stress-free. The shipping was surprisingly fast, which gave us plenty of time for fittings and planning, and the price was very reasonable for the quality. The dress itself is absolutely beautiful. The material feels soft but well made, and the quality was better than I expected for the price. It fits my daughter perfectly and looks so elegant and flattering on her. Seeing her smile and feel confident in her dress truly made this purchase extra special for me as a mom. Customer service was excellent — truly A+. They were friendly, professional, and quick to answer any questions, which made ordering easy and reassuring. It’s not often you find great service along with good prices and quality. My daughter is extremely happy and is already talking about shopping here again for her birthday. We will definitely be returning customers and would highly recommend this to other parents looking for a beautiful prom dress without breaking the bank.”

Helpful Report

Posted 2 months ago

“I was sent a dress that had a stain and the zipper did not work. The dress was also too big so I needed to exchange it anyway for a different size. I was told I could return my dress and purchase the new dress in the other size. When I went to repurchase the new size the dress went from $206 to over $600. The company told me the sale was over and refused to honor my original price. I've never dealt with a company that would not honor my original purchase price.”

Helpful Report

Posted 2 months ago

“I’m so happy with this purchase! The brand did an amazing job with this emerald sequin dress—it looks luxurious and beautifully made. The asymmetric hem really makes it stand out. Delivery was quick and reliable. I was out of town when the package arrived, but everything showed up safely and on time with no issues at all. The fast delivery was a huge plus. I wore it to a formal birthday dinner, and it was perfect for the occasion—classy, glamorous, and comfortable.”

Helpful Report

Posted 3 months ago

“I have to talk about this dress because it was honestly one of the best fashion experiences I’ve ever had. I’ve shopped with Couture Candy Store multiple times, but this gown might be my favorite yet. I ordered it for my cousin’s evening wedding, and from the moment it arrived, I was blown away. The packaging was gorgeous, shipping was lightning-fast, and their customer service was incredibly helpful, guiding me through sizing and details with so much care. The dress itself? Absolutely stunning. The intricate beading, ruched bodice, sweep train, and backless design all felt luxurious, while the neon orange color was bold, radiant, and perfectly balanced. Trying it on felt like magic—it fit flawlessly and made me feel glamorous, elegant, and confident all at once. At the wedding, this gown truly stole the show. I got nonstop compliments, felt radiant in every photo, and danced the night away without a single worry about comfort or fit. It’s the kind of dress that doesn’t just look incredible—it makes you feel incredible. From the quality and craftsmanship to the seamless shopping experience, Couture Candy Store continues to impress me, and I already know I’ll be coming back for my next big event. If you want a statement gown that turns heads and elevates any occasion, this is absolutely it.🧡✨️✨️”

Helpful Report

Posted 3 months ago

“I would not buy from this company again. Reason is you cannot get a refund. Only store credit. I returned two gowns and now need to spend over $1,000 in store credit. Plus you’re required to supply them with pictures of the dress and return receipt with tracking number. It’s much easier to purchase directly through the designer or the department store. They make it very easy to make a return and get a full refund. Please read their return/exchange policy carefully. I find this policy to not be the norm with most retail companies.”

Helpful Report

Posted 3 months ago

“Gorgeous dress, unfortunately though I ordered my usual size, it didn’t fit and had to return. Make sure to thoroughly read the return policy.”

Helpful Report

Posted 3 months ago

“I wasn’t sure what to expect when buying a gown online for the first time, but I’m absolutely thrilled with what I received! The fabric is luxurious, and the fit is perfect — I followed the sizing guide, and it was spot-on. It’s also incredibly comfortable, which is a huge bonus. The gown arrived beautifully packaged, and there were no issues with shipping. I can't wait to wear it to my upcoming event!”

Helpful Report

Posted 3 months ago

“Back for another order! I ran into a small issue with my recent order, but customer support was super helpful and easy to work with. I was looking for a very specific design for a February event and, with their guidance, found a similar style that turned out perfect. I really appreciate their effort and responsiveness—it’s exactly why I keep coming back. Thank you for the great service and support!”

Helpful Report

Posted 3 months ago

“THIEVES !!!! BE AWARE. YOU ARE DEALING WITH THIEVES. If there was any negative, I would give -4 Stars. Horrible horrible customer service. More horrible return policy. They literally robbed me. When you return, they give you 1/2 you paid store credit and you have 6 months to use it. If you use your store credit, you cannot return the item. If you don't use your credit in the 6 month period it vanishes (into their pockets).”

Helpful Report

Posted 3 months ago

“I can’t say enough good things about the Long Sleeve Plunging V-Neck Dress I bought for my daughter’s birthday party. From the moment I placed the order, everything was smooth—shipping was fast, and the dress arrived earlier than expected! It came in a cute, sturdy package with no damage, so I didn’t have to worry about it arriving late. My daughter is 5'5" and typically wears a medium, and the dress fit her perfectly. The deep V-neckline and ruched side design were exactly what we were looking for—stylish, flattering, and sophisticated. The long sleeves were perfect for cooler temperatures, and the quality of the fabric was exceptional. It was soft and comfortable but felt durable at the same time, giving me confidence that it would hold up over time. I also want to highlight the customer service, which was amazing. They responded to all my questions promptly and helped me feel completely comfortable with the purchase. The dress is a final sale, so it’s important to keep that in mind, but for us, it was exactly what we needed, and I’m beyond happy with the purchase. Thank you, Couture Candy, for providing such a reliable and wonderful shopping experience!”

Helpful Report

Posted 3 months ago

“I recently bought the Empire Waist Fitted Gown for a special evening out with friends at a fancy dinner, and it was absolutely the perfect choice! As a first-time customer, I was a little unsure at first, but after seeing the gown in person, I can confidently say this online store is reliable. the dress made me feel so elegant and sophisticated. The empire waist beautifully accentuated my figure. The V neckline added the perfect touch of style, offering a nice balance without being too revealing. The front slit made it easy to move around and dance the night away, which boosted my confidence even more.The Seafoam Blue color was even more gorgeous in person and truly popped in our group photos! Plus, I was really impressed with how quickly the dress arrived, especially considering how affordable it was! One thing to keep in mind is to carefully read the fine print before placing your order. While many reviews were positive, I noticed some mixed feedback, so it’s always a good idea to double-check the details before buying,,”

Helpful Report

Posted 4 months ago

“Disappointing Customer Service and Return Experience I purchased a dress from Couture Candy under Order #129729, and unfortunately it did not fit. The dress was too small and would not close in the bust area, something that can only be determined after trying the dress on. I contacted customer service requesting a return and store credit so I could purchase another dress, but the response was very disappointing. The return policy felt rigid and not customer-friendly, especially considering the price of the dress. I was willing to continue shopping with Couture Candy, but the lack of flexibility and support made this a frustrating experience. I would not recommend this company unless you are absolutely certain about sizing.”

Helpful Report

Posted 4 months ago

CoutureCandy.com is rated 3.6 based on 447 reviews