CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.53

3.5 Rating 344 Reviews

63 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“If I could give this company a 0+++ I would do so — having spent > $700 on a dress for my daughter’s wedding I attempted to return said dress. Not only is their return policy VIRTUALLY IMPOSSIBLE to follow, they look for ANYTHING to not return your $$$. I was LESS THAN 24hrs. “tardy” in them receiving the dress, offered to incur a 20% penalty, and they STILL DENIED MY RETURN…. I am an RN Travel Nurse who was out of town when the dress arrived and communicated with them EVERY SINGLE STEP OF THE WAY. After sending the dress back to me today they offered me $70 to “make things right” — seriously???? So much for honoring our health care providers, right???? RUN, RUN, RUN away from purchasing with this company”

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Posted 1 month ago

“I highly recommend Couture Candy. Very professional! My dress is gorgeous. I was nervous on ordering but so glad I did. It was shipped in a nice box package with care. The pic of my dress was spot on., and fit perfectly. Thank you!!”

Helpful Report

Posted 1 month ago

“Couture Candy is by far the best gown shop, I've ever experienced. I went into 5 gown shops in my area. Not one gave me the support, guidance, attention or expertise that I received from Couture Candy. This was a risk...online only...but when my first gown irritated my skin and was a bit small, I decided to call. Wayne walked me through everything. The gown came the next day. I was amazed. It was perfect, stunning and I can't wait to wear it at my son's wedding. Thank you, Couture Candy for taking such great care of me. Joan P.”

Helpful Report

Posted 1 month ago

“This company lies about return policies. I purchased a dress and nowhere on the website did it say final sale! Purchasing an expensive dress that is not returnable makes absolutely no sense. The dress a Mac Duggal cocktail dress. I purchased a size 18. The top was huge, and the seamstress said this dress is not made right and does not fit properly. When tried to exchange or get a refund they lied and said it was a final sale.”

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Posted 1 month ago

“I needed a last - minute gown for a formal event and found a perfect one at Couture Candy store. I wore a Embroidered Plunging V-neck A-line gown. Honestly, I wasn't expecting to love this dress as much as I do-it's stunning. The fit was perfect, and the gown has that wow factor! I had a great experience with the store. I emailed about return process upon placing the order, and they responded fast. They helped me find the right fit as well. It's so nice to deal with a brand that's actually helpful and responsive. Highly recommend both the dress and store.”

Helpful Report

Posted 2 months ago

“I previously gave this company 1 star. At this point if I could give them no stars I would. It’s been over a month. No dress, no refund. I called several times. I keep getting the run around. Buyer beware!!!”

Helpful Report

Posted 2 months ago

“⚠️ Zero stars — absolutely unacceptable experience ‼️ I ordered a dress that was advertised as new, but what I received was defective and completely unwearable. The company was initially apologetic while waiting for the return, which I shipped back promptly. However, after receiving it, they waited nearly four months before changing their position, offering only 50% store credit instead of a proper full refund back to my original form of payment. This is misleading and unethical. Selling damaged or defective items as “new” is deceptive, and this kind of behavior erodes consumer trust. There are federal laws in place to protect customers from practices like this, yet the company seems more interested in taking advantage of buyers than doing the right thing. I’ve submitted a formal complaint to the Better Business Bureau and will continue to share my experience publicly to help others avoid falling into the same situation. I strongly advise anyone considering purchasing from this company to proceed with extreme caution. ⚠️”

Helpful Report

Posted 2 months ago

“This was the first time shopping with them. I ordered a Max Dugan dress. It came in two days. Although the dress will need altering it is beautiful.”

Helpful Report

Posted 2 months ago

“Wayne is absolutely remarkable. I have a rare autoimmune disease and have been searching for a gown for months. One of my sons is getting married soon. Wayne emailed with me multiple times and was so caring and supportive. We also talked on the phone to be sure to get the right size. Wayne was determined to help me find the right dress and we did. I would highly recommend Couture Candy to all my friends and family. This is an amazing online shop. My dress is stunning. I’m so happy and relieved. Thank you, Wayne. I have another son getting married and I’ll only shop here.”

Helpful Report

Posted 2 months ago

“Horrible experience!!!!! RETURNS HAVE TO BE PAID BY CUSTOMERS AMD ONLY CREDIT GIVEN. This dress was purchased for my daughter’s bridal shower. The make and quality of the fabric was horrible for the price. When I tried to return, I had to be a $40 return fee. ALL RETURNS ARE are done as a credit and not returned in its original form of payment. I was not very happy with the purchase and I will not be purchasing from this site in the future.”

Helpful Report

Posted 2 months ago

“I was genuinely surprised by the quality of this dress given the price. The dress is stunning, fits beautifully and elegant. Shipping was fast, and the dress arrived in perfect condition. Customer service was quick to respond to my sizing question and super helpful. I loved the dress so much! I highly recommend the shop for a great experience.”

Helpful Report

Posted 2 months ago

“Dress has nothing compare to how it’s looks in your website, bust area it’s see through, my friend has the exact same dress from mac Duggal and fabric is completely different , I’m returning for sure”

Helpful Report

Posted 2 months ago

“Amazing dress exactly as pictured”

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Posted 2 months ago

“I got my red gown faster than I thought I would. Fast shipping indeed!”

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Posted 2 months ago

“I love the selection! The delivery is fast and arrive on time for my event. The dress itself is gorgeous, can’t wait to flex my dress to our event! I love it!”

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Posted 2 months ago

“I ordered several dresses to try, not realizing how impossible they are with their return process. They did not give a refund for 3 dresses I tried on and I immediately returned. They only provided a temporary in-store credit for a future purchase. I already purchased 2 dresses from them. I will not order from them again.”

Helpful Report

Posted 2 months ago

“Buyer beware!!! Anything on sale at this company in NON-RETURNABLE. Please do not make the mistake I made and now I am stuck with a new dress that I will never use.”

Helpful Report

Posted 2 months ago

“I’ve previously had fantastic experiences with Couture Candy, which makes this situation all the more disappointing. I paid extra—$32–$35—for expedited three-day shipping because I needed the dress by a specific date. My order was placed on 6/14. It’s now 6/21, and not only has it not arrived, but UPS also confirmed they haven’t even received the item. When I called for an update, I was told it was processed and ready to ship—yet there has been zero movement. If expedited shipping isn’t actually an option, it should not be offered at checkout. This dress was meant for a wedding. I had to scramble for an alternative, and now I’m left with a $500 item I can’t use. This isn’t just inconvenient—it’s a letdown from a company I used to trust.”

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Posted 2 months ago

“I'm very detailed oriented (some might say picky), and after being burned by another online shop - where the dress arrived wrinkled, too small and in completely different color from the photo. I was so frustrated I almost give uo on online shopping entirely. Then I found this store and restored my faith in online shopping. The dress arrived exactly as pictured, the sizing was accurate. The packaging was so neat and professional, this is how should be done. Thabk you Couture Candy! You can consider me a loyal customer now.”

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Posted 2 months ago

“Yo estoy feliz recibí mi vestido a tiempo me quedó perfecto siempre compro la marca Mon Cheri así no tengo problemas q no vaya a quedar —-”

Helpful Report

Posted 3 months ago

CoutureCandy.com is rated 3.5 based on 344 reviews