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CoutureCandy.com Reviews

3.6 Rating 447 Reviews
64 %
of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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Predatory company. Dress received had different color from picture on website. They WILL NOT accept returns as they do not for discoutned, promo or sale items. As you know in this day and age at checkout you will get discounts autoapplied etc. and thus your item is now not returnable! They say they cannot return items because it isnt "fair" and its makes their business "unsustainable". There are better places to get equivalent dresses/clothing from. Dont use this one. They just want to take your money and do not care about satisfaction and or retaining customers.
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Posted 4 months ago
As a loyal, repeat customer, I can confidently say this store never fails to impress. My latest experience, purchasing a gown, was no exception. The product was exactly as advertised, which can sometimes be a gamble, but in this case, it actually exceeded my expectations. Although the gown was slightly larger than I anticipated, the customer service team was quick to respond and went above and beyond to address the issue. They not only helped with the sizing adjustment but also offered a generous rebate as a thoughtful gesture of goodwill. This level of care and professionalism truly sets them apart. What really stands out about this store is their incredible value. The gown is of such high quality and elegance that I honestly expected to pay much more for it. The prices are unbeatable, especially when compared to similar items from other retailers. You really don’t need to break the bank to look fabulous, and this store proves it. In summary, this purchase was a total win. The gown is absolutely perfect, the customer service was outstanding, and the price is unmatched. Highly recommend!
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Posted 4 months ago
I love the dress. And the color is beautiful. The only issue is sizing. The dress runs small. So make sure you size up at least one size. The dress is very long. So any tall ladies this dress is great.
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Posted 4 months ago
I just received my custom dress and was beyond impressed with the entire experience. The support team made the process effortless and was incredibly friendly from start to finish. They kept me updated throughout the process and ensured every detail matched exactly what I had envisioned. The dress arrived beautifully packaged, fit like a dream, and looked even more stunning in person than I expected. The color, the fit, the tie straps—every element was perfect. For such an affordable gown, it feels remarkably high-end. I highly recommend Couture candy store
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Posted 4 months ago
Another wonderful repeat purchase! 💖I’ve ordered from here before,,, and this gown absolutely did not disappoint. I chose a black long evening dress for a December event, and it fit perfectly.🥰 I was a bit nervous since it was a final sale, but the fit was spot-on and it looked amazing✨✨✨. The quality is excellent for the price. I’ll definitely continue shopping here and highly recommend it to others.💝
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Posted 4 months ago
customer service very helpful assisting with a return thank you again
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Posted 4 months ago
I ordered a dress which took three months to come. Customer Service was excellent understanding my situation and refunded me fully. very grateful
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Posted 5 months ago
I’ve placed several orders with Couture Candy store, and every experience has been outstanding. Each purchase was processed quickly, delivered right on schedule, and backed by responsive, helpful customer service whenever I had a question. Their policies are clear and straightforward, which makes the entire shopping process stress-free. Consistently reliable from start to finish—that’s why I keep coming back and confidently recommend this store to others.
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Posted 5 months ago
I ordered my wedding gown and it was absolutely beautiful.
CoutureCandy.com 5 star review on 16th November 2025
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Posted 5 months ago
I placed a special order for a dress, and I couldn’t be happier with the result! The store’s terms were clear, communication was excellent, and everything went smoothly from start to finish. I’m absolutely delighted with my purchase and the professional service I received. Highly recommended!
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Posted 5 months ago
I was searching for something elegant yet affordable, and the Corset Slit Sheath Gown exceeded every expectation. The quality is truly impressive, especially for the price — it looks and feels so luxurious. After comparing similar gowns from other shops, this one stood out as the perfect balance of style, craftsmanship, and value. I also want to give a huge shoutout to the store itself. The entire shopping experience was wonderful — easy ordering, fast shipping, and attentive customer service. It’s rare to find a shop that combines such gorgeous designs with excellent service and affordability. Five stars all around — stunning gown, incredible quality, and a store you can truly trust!
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Posted 5 months ago
I recently purchased the Dusty Rose Cowl Neck Sheath Evening Gown from this store and wore it to my sister’s formal dinner. Honestly, I’ve never felt so glamorous! The dress is everything I hoped for. The satin fabric is incredibly soft and luxurious against the skin, and the dusty rose color is just as stunning in person as it appeared online. I was initially worried about the delivery timing, since I needed the dress within a week. However, I contacted customer service to confirm if it would arrive on time, and they were incredibly responsive and helpful. The customer service team truly goes above and beyond. The dress itself is worth every penny—I felt absolutely beautiful and confident in it, and I couldn’t be more pleased with my decision.
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Posted 6 months ago
This gown is everything! I rarely write reviews but this Cinderella Divine CD287 - Evening Gown with Asymmetrical Cutout Design deserves one. The fit was perfect, which I truly appreciate since I often struggle with sizing. It's elegant, comfortable, and the cut is both flattering and modern. The entire process was streamlined from ordering to receiving quick and customer service went above and beyond with fast, friendly replies. A truly hassle - free experience. This store is now my go - to for every formal occasion.
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Posted 6 months ago
They will literally take your money when you return a special order dress...two days later the dress is not a special order anymore..,plus they take your delivery charges too!
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Posted 6 months ago
This Portia and Scarlett dress is an absolute showstopper! It’s stunning—comfortable, sparkly, and incredibly flattering. Customer service was amazing and helped me exchange for a size 2 quickly and easily. Shipping was fast, and the dress arrived in perfect condition. I couldn’t be happier!
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Posted 6 months ago
I’ve been a loyal customer for quite some time, and once again, I’m beyond impressed! 💖❤️ Every order I’ve received has been consistently high-quality — they truly never disappoint. My latest purchase, a stunning evening dress💃, is absolutely perfect — elegant, comfortable, and exactly as pictured. The fit and craftsmanship exceeded my expectations! Shipping was quick, the packaging was thoughtful, and the entire process was seamless from start to finish. Their store policies are clear and fair, and the customer service team is always responsive and genuinely helpful.Tip for fellow shoppers: Be sure to check the return policy before purchasing, especially for final sale items, just so you know what to expect. Overall, I couldn’t be happier with my experience. I’ll definitely keep coming back for more beautiful finds!🌟🌟🌟🌟🌟
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Posted 6 months ago
Do not buy a dress from them. I purchased dress and returned within their 5 day return window. They sent the dress back to me because I was missing the RMA#, I FEDEX it back awain with the RMA # and they wanted to charge me 45%, going back and forth with their heartless customer service staff 10 emails and got nowhere. Thankfully my credit card company helped me. Stay away they are awful.
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Posted 6 months ago
They will literally take your money when you return a special order dress...two days later the dress is not a special order anymore...plus they take your delivery charges too...
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Posted 6 months ago
I was amazed by how beautiful this Sweetheart Ruched Evening Dress! The fabric sparkles perfectly under the light and looks way more expensive than it actually is. The price was really affordable, and I couldn’t believe how quickly it arrived — just 3 days! The customer support team was also very responsive and helpful with sizing question. If you need an affordable evening dress that looks expensive, THIS is it! I’m beyond happy with my order and will definitely shop here again. Highly recommend!
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Posted 6 months ago
Poor quality
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Posted 6 months ago
CoutureCandy.com is rated 3.6 based on 447 reviews