If I could give this company a BIG FAT ZERO I would most definitely do so.... their return policy is VIRTUALLY IMPOSSIBLE to navigate and -- even tho they're not open on the weekends they count those days as well... My dress was > $700 and was still in its original packaging with tags still on but bcuz I was tecnically 18hrs. overdue in shipping it back that refused to credit me the money back!!!! I believe that felt they were being magnanimous by offering a 10% rebate ----- a measly $75 on a $750 dress!!!! Absurd. I have contacted the BBB to report their ridiculous return policy and will continue to write reviews any/everywhere I can