Jenny
Couture Candy has cheated me twice. They do not make their 5 day return policy or restocking fee apparent. My first dress I ordered in June was back ordered until October but came in July while I was not in town to receive. They didn’t want to give me a refund. After 2 conversations with management, they agreed to refund me minus the restocking fee for a store credit. Because I had to use the credit and wanted to trust this company, I next ordered a 1400$ dress that I figured would be excellent quality, however, when it arrived I immediately put it on only to find that it was worse than the first $400 dress I bought. Trust me I know that money doesn’t always correlate to better quality. The current dress has a purposed slit up side of one leg, but after 3 steps the hip part of the dress is sitting on my waist and my pelvic area is completely exposed. I immediately called in and for 2 days no one answered. I finally emailed and got the response that they would issue a store credit for half the amount because of a 50% restocking fee because the dress was custom made. If the dress were custom made it would fit me. How can a dress be custom if they didn’t do any measurement on me? Please be aware and learn from my mistakes.
3 years ago
Read CoutureCandy.Com Reviews
CoutureCandy.Com has a 1.5 average rating from 55 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial