Hi, This is a warning for anybody thinking about taking out any policy home insurance what ever out with Covea Avoid!!! Took out home insurance which i thought it would of been swinton as thats who i went through and its also where i have my car insurance, anyway cut a long story short we had a accident with our tv at home we was in pieces over it as we never normally have accidents and it had to be our tv of all things which was only a few months old, anyway we rung swinton which put us in touch with Covea that was the first time we knew who our house insurance was with, spoke to a woman called Sharon Hudson who said she was the claims handler and she will be handling my claim which was a bit of a joke as that was the only time i spoke to her. Had a guy ring me then a few days later Adam Lamb was his name ringing of behalf of covea who question me like you would not believe i felt like a criminal coming off the phone and i have never be made to feel so low, from that day i had a negative outlook on the whole of this, i had to send pictures off twice of the tv showing it was broke and the serial no to two seperate locations, nobody from covea was keeping me informed of what was happening i was always chasing them, on the one call to covea they told me everything was in hand and all they are waiting was the green light from swinton for them to go ahead with replacing or paying out, so i phoned swinton and told them what they said as i wanted to know what the hold up was, swinton replied its them who make the decisions not us they should not say that they are lieing, i was shocked, not only was we feeling down about the breaking of the tv, and the way they made us feel but know their lieing to us, what type of company is this?? Anyway after weeks i recieved a letter from covea saying basically they turned down my claim as i did not mention i had ccj's Now this was a new one to me as i didnt even know i had ccj's and further more i didnt even recall seeing a question of have you got ccj, s in the policy when i was filling it out. They took best part of a month to find a loop hole, this is what this company is all about, its companies like this who destroy peoples inners, The underwriters for covea should be totally ashamed of them selves but then they are probly suited to that line of work, low, heartless and could not give a dam of the emotional damage they cause. Just remember the name Covea Insurance.