On the 31st Jan 2022 my car was hit the 3rd party have accepted liability and I have even had agreement with their independent assessor as to value of vehicle, however I have still not been paid. Hire car has been taken back, and still no payment latest is that it could be another 4 weeks it has already been 8 and they are still pondering. Only thing these people understand 14 day letter sent and in 14 days I will start county court proceedings against them. They are rubbish unhelpful and do not care about their customers. Hence why they hide behind other companies names to sell poor services, all it means is that companies like Lloyds will get bad feedback and a poor reputation.