Avoid this company at all costs. They are absolutely crooks. If I had not been renewing my late mothers insurance as executor I would have researched them. I have just put a complaint in but they are seriously bad. In spite of being able to prove that I informed the broker in a timely manner they are trying to make out that I will not be covered as the house is unoccupied…tell me something I don’t know..that is what happens when someone dies and you are waiting for probate. They are absolutely unbelievable in their desire to wriggle out of processing a claim. Well I have put an official complaint in and will take it all the way if I have to. They should not be allowed to operate like this. It makes me so very angry.