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QualityServiceOnly
I placed an order for two mounted wine racks on 21 February 2021 and I'm still waiting. I've had endless emails with false dates. Most recently I received an email from the company on 21 May saying back in stock, I responded to this saying I just want my goods not interest in stock update. Today I received an email stating goods due in the Warehouse early June. I think this company has had my money long enough. Customer Service is at chasing customers away. "We take your money, don't send your purchase and keep your money...so there." I would never give Cox and Cox my custom ever again. I've requested a refund if goods can not be supplied next week. If Cox and Cox do not refund my money in full by 11 June I will be opening a court claim and ask for backdated interest on my money from the date the refund was requested.
4 years ago
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Cox & Cox has a 1.3 average rating from 230 reviews