Please don't bother with this company - like others, if I could give zero stars I would. Placed an order on the 9th January 2022, contacted them a couple of weeks later to find out why it hadn't been dispatched, they stated it can take up to 30 days. When it finally arrived with DHL Parcel UK (note not DHL Express) they arrived a time to deliver, 15 minutes after the delivery slot ended DHL Parcel UK sent a message to say they'd basically ran out of time to deliver. Over a week later, with no response from DHL Delivery UK I rang Cox and Cox to ask them to sort, who said they would. Two days later, another call to Cox and Cox to find out what was happening, they told me DHL Delivery UK had returned by parcel to them (5 days before the above call, why they hadn't managed to tell me that one when I rang). Cox and Cox have agreed to refund. But they basically have an SLA with a shoddy delivery company who can't be bothered in attempting delivery, they then don't give any support in getting a delivery to you. The exact same thing happened on an order a couple of years ago - I thought I'd give them the benefit of the doubt. I won't be ordering from them again - suggest no one else does either.