Cox & Cox Customer have be exceptionally bad! I have pre-ordered my Garden Dinning Furniture on 2nd March and advertised on the COX & COX website as delivery on early May. When I didn't received any communication from them I contacted the C/C on 9th May and was promised by both email and phone that I would receive by their partner courier a notification of delivery within 3 days. These days came and go and yet an other call by myself to C/C and same promises again.Today we are 26th May and finally after various complains and emails to C/C and the promise that as supervisor would contact me within 48hours, I was not. I had to call in again and waste 2 hour of my time to only be told they had "packaging" issues and my dining set would be delivered to me in the next (please try to guess) 3-5 working days. Looks like this is the stock answer for everything.