Ordered a Honda generator. Received it, put gas and oil in, followed all directions and it will not start or run. Ordered through Amazon. They only due refunds, no exchange.. fine, BUT they will not take the product back because we put gas and oil in it. The gas and oil has since been drained, how are you supposed to know if it works if you can't put the gas and oil in it. Out over $1, 100.00 this company is a rip off do not buy from them. So now we are stuck with a generator that does not work and cannot be returned. And of course the return policy on Amazon doesn't say don't put gas or oil in it first, again how are you going to know if it runs if you can't put gas or oil in it.