Pretty poor experience overall. I ordered 7 bottles of spirits because they had a flash sale on. The website said if I order within 30 minutes they would dispatch the items same day. This never happened. Having looked at the other bad reviews, this concerned me, so I used the contact form on the website to enquire whether there was an issue with the order. No one replied, and by the looks of it, they probably never will. I don't think anyone's monitoring the emails. The order was dispatched 2 days later on a supposed next day service but that was not the case either. I received it today (4 days later) and one of the items is missing. I won't even bother to chase this up as I know I will not get a response. It was only a tonic water priced at £1.35 which I only added to get free delivery for spending over £100. Unfortunatley the 10% discount for subscribing is misleading too. Using it removes the free delivery and adds a £5 delivery charge. Pretty poor when you've spent £100. Overall a poor and misleading experience. I wouldn't trust them with another order.