First and Last time I will ever order from CC.....received my shipment today minus one Stamp and Die set.....the paperwork had it marked off like it was included in shipment....I called customer service to advise of missing item.....Yes we are all make mistakes sometimes....but what got me was the lack of an apology for the error.....Rep informed me a replacement will be sent in approx 2 to 3 weeks and have a good day.....I asked male rep so no apology....he then in turns states sorry for the inconvenience...smh....apology should of been automatic...
4 years ago
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