LOVE cricut, but I wanted to try the subscription $10/mnth for a month, so I did and exactly a month later, I cancelled my subscription, it said it was cancelled but 7 months later I realized they still have been charging me. I called the customer service line, and they said their policy is that they can only refund 2 months. Not fair and my fault for trusting them but this is ridiculous. They should be able to see when I used the machine last and decide if they can refund the full amount or not. I have not used mine since I cancelled the subscription, so I have been paying them for nothing.