I was a fan, went up to bat for them in most disputes against Cricut as a whole because I had absolutely no issues. I was able to learn at my own pace without being forced to purchase anything extra to use it (UNTIL NOW). The fact that they have now found a way to force you to pay to use the software rather you purchase the unnecessary membership or not has given me all the reason I nees to go with any other company EXCEPT cricut! This is completely maddening! Not only is this absolutely unnecessary but the system has so many issues that it hardly ever works correctly. I only need design space to upload, size and create. I don't use ANY cricut fonts, or images. I will never buy another cricut product! The only thing useful cricut brand I own is my machine. Tools, vinyl, mats its all over priced and over rated!! Way to completely screw up a good thing Cricut!