Ordered the cricut maker 3 bundle and did not receive everything I was supposed to. Customer service claims those items were optional for purchase, however the website says it is included. Called multiple times. They are clueless and provide poor service. Was told a supervisor would be calling me. They called and then said a manager would resolve the issue. I am still waiting on a call back and for this to be fixed. Extremely disappointed in the company and service I received.