Customer service is TERRIBLE. Waited in cue for 2 hours to finally get ahold of and talk to someone. I placed an order 4/26 and today is 5/19 and my order has yet to even be shipped. When j check the status it says processing and when talking to customer service they are absolutely no help and tell me it should be shipped any day now they’ve been telling me that for 2 weeks now and still nothing. Not willing to do any partial refunds or overnight shipping. Shipping labels have been created since Friday 5/15 and no one is able to tell me when it’s going to actually ship. Pretty disappointed and I find it unacceptable