I bought the kadee flip 1 year ago and this item broke while walking. If I was walking a bit faster I would have fallen and hurt myself. I reached out to customer service hoping they could send a replacement however they were only willing to give a 15% discount. For a worldwide brand that would risk selling faulty products with so resolution for their product is a shame. I have purchased so many products and spoke so highly over the years.but today they have lost a loyal customer and any future recommendations.
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