Despite 4 emails and 1 unhelpful phone call, I hadn’t received a response after one month of trying to nurture very sad looking plants. The plants arrived in a box without any paperwork at all. Luckily I knew not to put them in the ground until frost free. These were a gift, so even more disappointing. In the end I wrote an old fashioned letter to a senior Director. This was over a week ago and I haven’t heard a thing. Clearly this company don’t care about customer satisfaction or wish engage with those of who’ve bought their plants in good faith. Their plants are not fit for purpose, neither is “Customer Service”. Never again Crocus!