I often use Crocus because they offer such a wide range of plants. However I am always disappointed by the quality of the plants which are also very expensive for their size. I recently chased up a late order (no email dispatch confirmation) and found that the plants had been left outside my door, without a box or paperwork and no note had been put through the door either. They had been there for two days and I didn’t know there were there! The lady at customer service was helpful though. I’ve been a crocus customer for a number of years but I think I am going to have to take my business elsewhere now. The truth is that garden centres and other specialist nurseries offer much better plants for much cheaper prices and I should support them. Crocus owners/ directors - it you’re reading this then it’s time to pull your finger out. You have the opportunity to offer an excellent service and at the prices you charge you should be doing that! Please just try and act like you care about your customers and take these reviews on board!