Unfortunately, I am very dissatisfied all around. I ordered this as a "Santa" gift for my daughter and it has still not shown up. I have had multiple communications with Crossnet, about this item being lost/stuck in Texas. It was supposed to arrive the week before Christmas, but per the tracking, clearly delayed (lost) and has not moved from its location since 12/19. I would love to get some customer service here and have a new package shipped. I would be more than happy to send a duplicate product back, if it ever shows up. Or just offer me a refund at this point. I was super excited for the product and happy to give this to my daughter who loves volleyball. But I can not provide anything more than the lowest rating at this point.