We had a 2 night stay in Venice, then a 7 night cruise around the Mediterranean booked through cruise direct. The trip should have started in the 7th May 20 but was cancelled due to COVID.
It is now 4 months later and we have not received any kind of refund.
The company have sent me 2 emails to ask me to be Patient but I think 4 months is a wait too long.
4 years ago
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