I received a phone call from the company before the work was started to say that workmen would arrive at my home to start the job between 8am and 10am. Thinking that this would cover any delay in starting the work I was most pleasantly surprised and gratified that 4 workmen arrived at 8.10am to commence the job. I found them to be most polite and easy to relate to and was most impressed by the conscienciousness with which they went about their work. I don't think they stopped for a lunch break but pressed on with the job, which turned out to be excellent work. Both my wife and I were extremely pleased with the finished article and would have no hesitation in recommending this company to anyone.