CSJ Reviews

Name: CSJ
Address: Unit 1Ochilview Business Park, Falkirk
Rating: 4.55

4.6 Rating 572 Reviews

91 %

of reviewers recommend CSJ

Company Reviews

Questions

Metrics

4.6

Based on 572 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08009556560

Email:

mail@csj.co.uk

Location:

Unit 1Ochilview Business Park
Falkirk
FK2 9PJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They arrived on time they got the job done, tidied up and they done a first class job would definitely use again. Team 2 James, Steven and Stuart Thank you very much.”

Helpful Report

Posted 4 years ago

“Returning customer....as used csj over the years ...delighted with any work completed...had another 2 windows done at back of my house and also recommended my sister in law recently who also delighted with the lovely red composite door front door and front windows both 5 star job ..thanks guys”

Helpful Report

Posted 4 weeks ago

“I wouldn’t use this company. They ended up having to come visit several times to put things right with my costly external doors and left damage to my external walls, so I held back £100. Wrote a letter to their director recorded delivery and he just ignored it. So they didn’t give me the warranty, for all that was worth as noticed they strangely went into liquidation and miraculously started back up again and had the cheek to knock our door to see if we wanting any work done. A wee bit of advice for anyone looking for work to be done. Check companies house to see what the company history is like. Also, if you do sign a contract with them, delay having them come to measure up so you can give it more thought. Their contract small print says you can cancel within 14 days but once you have them measure up, that no longer applies. Which is probably why they came out next day. Go to the companies who have been going a long time. We had CR Smith doors before and should have gone back there. At least you know it’s quality work and they are still going to see our your warranty.”

Helpful Report

Posted 1 month ago

“Lucky to be getting 1 star . Seeing people leaving reviews fairly recently and also from a couple of months . Had windows and doors fitted 2018 and had them called out on multiple occasions to fix /repair windows and doors ,5 years later my units are failing tried to get in contact as my garuntee is for 10 years only to be told the company has stopped trading and there is nothing they can do ,which is strange as there are reviews in here for this year ,not bad for a company that has stopped trading . In my opinion I would avoid this company at all costs ,terrible service and after care and my house was left in a mess”

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Posted 3 months ago

“Great service from quotes to survey and fitting. Fitters arrived promptly did a fantastic job all cheerful polite and hardworking. No mess at all. Would really recommend.”

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Posted 3 months ago

“Excellent service at each interaction.. from initial quote through to surveyor, office team, fitting team and top management. Special mention to the fitters George, John and Adam who were 100% professional throughout. Best team of tradespeople that I've encountered.. polite, respectful and excellent workmanship. The windows and frames are top quality. I have no hesitation in recommending CSJ.”

Helpful Report

Posted 4 months ago

“I would like to compliment CSJ for the excellent standard of windows & doors recently installed in my home. The attention to detail from all staff was exemplary, they were keen to ensure the experience was faultless. A special shout out to both Gavin & James their customer service, friendly manner and reassurance was very much appreciated.”

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Posted 6 months ago

“Fantastic service from start to finish and great quality windows and doors. The installation team did a great job and came back within 2 days to fix a tiny niggle with the letterbox. I'm very happy with the job and will be back in touch to get the rest of the windows done next year. Thank-you so much.”

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Posted 6 months ago

“Team 3 Bryan and Liam did a great job of fitting a replacement window in our house. They worked quickly and with minimal disruption and tidied up really well afterwards. Very pleased with their work!”

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Posted 7 months ago

“We had our large living room window replaced last week and the service we received from CSJ was perfect from start to finish. Gavin in sales, Jason the surveyor, Heather and Victoria in the office, George, John and Adam - Team One - who fitted the window and William the installation manager were all so helpful and we felt very well looked after throughout the whole process. George, John and Adam arrived promptly on the morning of the fit and within three hours we had a fabulous new window. There was minimum disruption and not one speck of dust as they had taken such good care to cover our carpets and outside areas and swept up after they had completed the fit. They were so friendly, professional and helpful and we are absolutely delighted with the quality and finish of the window. Not long after Team One left we had a visit from William to make sure we were happy with the fit - hugely impressed with this level of aftercare. We will not hesitate to use CSJ again and will definitely recommend to others. Many thanks to everyone involved - you are all a credit to your company.”

Helpful Report

Posted 7 months ago

“Superb service from initial contact to completion. George and John did a great job. Arrived in time, very tidy. Kept us informed all the way through. Workmanship of the highest quality. Overall, we are very happy with the price and the quality of the service and the time it took.”

Helpful Report

Posted 7 months ago

“We have just had 4 windows fitted by CSJ and we are very happy with them. We already know the quality of the product as we have used the firm before. The fitters (team 3 Bryan and Liam) were first class - hard working, tidy and helpful. A job well done.”

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Posted 8 months ago

“New windows and composite door fitted by CSJ. Terrific job done by Team 2 (James and Dean) - quick, clean and fitted to quality standard, the lads were also extremely friendly and jovial. Extremely happy with it and will definitely use CSJ for any future work.”

Helpful Report

Posted 8 months ago

“Used twice now fantastic jobs from start to finish ...I've used other companies in past and went for a cheaper option which did not work out well to say the least but you can tell the quality of the windows and doors right away”

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Posted 9 months ago

“Had 4 windows and a front door fitted by CSJ. The installation team was brothers George & John ,both of whom were very professional and kept me advised on progress at all times. Even has an on site visit by installation manager John which was a nice touch. CSJ done a fantastic job with the whole installation. Highly recommended!”

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Posted 10 months ago

“I have used CSJ on two occasions now. They have fitted 10 windows and 2 doors all together at my property. I'm ex construction management & I have to say I'm very fussy and hard to please, but I cannot fault the works carried out. Very high standard of service provided both times.”

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Posted 10 months ago

“Team 3 Bryan & Liam were fantastic from minute one, arrived on time and got straight to work & transformed my house within days. They answered any questions I had about my windows and doors & done a top job of tidying up after. Customer service was spot on too. Would recommend this company to anyone.”

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Posted 10 months ago

“Delighted with my windows and door. Smooth process from start to finish, overseen by the fantastic John-installation manager. Would definitely recommend.”

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Posted 10 months ago

“Complete rip off, sales pitch is constant. The price seemed to be able to drop a £1000 each time I said it's too much!”

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Posted 1 year ago

“We used csj in our last house and we were delighted with the work so when young jamie chapped our door offering us a quote we didn't hesitate as the windows felt drafty and dated compared to ones we had installed in our last home. Yet again we were delighted with the outcome and had many compliments on our windows and composite door since ...Great work”

Helpful Report

Posted 1 year ago

“What a fantastic and flawless job the guys at CSj, done from the initial contact to the sales quote to the job being completed and the install and updates were just perfect .. I would highly recommend this company if you it looking for new windows and doors go to CSJ as you won’t be disappointed .. thank you so much for the flawless work. Mr & Mrs McFarlane”

Helpful Report

Posted 1 year ago

CSJ is rated 4.6 based on 572 reviews